Tele-Debt Recovery

L&L Advisory; Kuala Lumpur; On-site; MYR 29,016 - 46,872; Full time

Benefits offered by this job

Provided Monthly subsidy on telco.

Provided additional allowance for OT

Job summary

L&L Advisory in Kuala Lumpur is seeking a friendly collections agent to connect with customers by phone to remind them about payments and overdue accounts.

You will help customers set up payment arrangements, update records in our system, and work in a supportive team focused on financial wellbeing. English and Malay fluency is required; Mandarin is an added advantage. Fresh graduates are encouraged to apply.

Qualifications

• Able to communicate in English & Malay (Mandarin is an added advantage)
• Basic computer skills (Excel)
• Responsible with good communication skills
• Experience in Telemarketing / Collection / Customer Service is preferred
• Fresh graduates are encouraged to apply

Responsibilities

• Follow up on overdue accounts professionally
• Assist customers with payment arrangements
• Update customer information and system records

Skills

Communication

Negotiation

Verbal Communication Skills

Tools

Excel

Job description

This job is about connecting with customers over the phone to remind them about payments and assist with overdue accounts. You might like this job because you enjoy helping people manage their finances and like working in a friendly team.

• Follow up on overdue accounts professionally
• Assist customers with payment arrangements
• Update customer information and system records

Job Requirements

• Able to communicate in English & Malay (Mandarin is an added advantage)
• Basic computer skills ( Excel )
• Responsible with good communication skills
• Experience in Telemarketing / Collection / Customer Service is preferred
• Fresh graduates are encouraged to apply

Skills

• Communication
• Negotiation
• Verbal Communication Skills

Company Benefits

• Provided Monthly subsidy on telco.
• Provided additional allowance for OT schedule.