Debt Recovery Tele-Collector - High Commission & Benefits

5G-Starlink Pte.; Malacca City; On-site; MYR 28,000 - 50,000; Full time

Benefits offered by this job

Medical coverage (Inpatient and Outpat

Group Insurance

Staff Purchase Discount

Smart Casual dress code

Leave benefits

Job summary

Courts Malaysia Sdn. Bhd is seeking a reliable tele-collector to reach out to customers for outstanding debts. The role demands polite communication, urgency, and adherence to SOPs to maximize successful collections.

The ideal candidate will have strong negotiation skills, be comfortable with targets, and able to work on Saturdays. Medical coverage and group insurance are provided, along with staff purchase discounts.

Qualifications

• Minimum SPM qualification required.
• At least 1 year of debt collection experience preferred.
• Able to work with targets and tight deadlines.
• Proficient with MS Office applications.

Responsibilities

• Perform outgoing calls to credit customers and collect outstanding payments according to SOP and regulation.
• Take responsibility for resolving disputes while ensuring customer concerns are addressed and all parties are duly notified.
• Update account status and database regularly.
• Ensure daily, weekly and monthly KPI targets are met and support collection strategies.

Skills

Negotiation

Persuasion

Communication

Teamwork

Self-motivation

Education

SPM

Tools

MS Office

Job description

Courts Malaysia Sdn. Bhd is seeking a reliable tele-collector to reach out to customers for outstanding debts. The role demands polite communication, urgency, and adherence to SOPs to maximize successful collections.

The ideal candidate will have strong negotiation skills, be comfortable with targets, and able to work on Saturdays. Medical coverage and group insurance are provided, along with staff purchase discounts.