Debt Recovery Specialist — Phone & Customer Care

L&L Advisory; Kuala Lumpur; Vor Ort; MYR 29.016 - 46.872; Vollzeit

Benefits dieser Stelle

Provided Monthly subsidy on telco.

Provided additional allowance for OT

Zusammenfassung

L&L Advisory in Kuala Lumpur is seeking a friendly collections agent to connect with customers by phone to remind them about payments and overdue accounts.

You will help customers set up payment arrangements, update records in our system, and work in a supportive team focused on financial wellbeing. English and Malay fluency is required; Mandarin is an added advantage. Fresh graduates are encouraged to apply.

Qualifikationen

• Able to communicate in English & Malay (Mandarin is an added advantage)
• Basic computer skills (Excel)
• Responsible with good communication skills
• Experience in Telemarketing / Collection / Customer Service is preferred
• Fresh graduates are encouraged to apply

Aufgaben

• Follow up on overdue accounts professionally
• Assist customers with payment arrangements
• Update customer information and system records

Kenntnisse

Communication

Negotiation

Verbal Communication Skills

Tools

Excel

Jobbeschreibung

L&L Advisory in Kuala Lumpur is seeking a friendly collections agent to connect with customers by phone to remind them about payments and overdue accounts.

You will help customers set up payment arrangements, update records in our system, and work in a supportive team focused on financial wellbeing. English and Malay fluency is required; Mandarin is an added advantage. Fresh graduates are encouraged to apply.