Telco Retail Sales Consultant - Queensbay Mall

Smollan (Malaysia) Sdn Bhd; Penang; Presencial; MYR 28.000 - 39.000; Jornada completa

Descripción de la vacante

Smollan (Malaysia) Sdn Bhd at Queensbay Mall in Penang is seeking a Telco Retail Sales Consultant. You will provide friendly, professional service, help customers understand telco products, and promote ongoing promotions. The role emphasizes achieving sales targets, upselling, and delivering high customer satisfaction.

Join a team focused on store operations, stock control, and effective communication. Retail or sales experience is a plus and language skills are a bonus.

Formación

• Provide professional, friendly customer service
• Assist customers in understanding products and services offered
• Handle customer inquiries and complaints effectively
• Achieve individual and team sales targets
• Promote products, packages, and ongoing promotions to customers
• Perform up-selling and cross-selling activities
• Conduct proactive sales engagement with walk-in customers

Responsabilidades

• Maintain store operations and ensure store cleanliness
• Assist in stock and inventory management
• Ensure compliance with SOPs and policies
• Support smooth day-to-day store operations
• Good communication and interpersonal skills
• Customer-oriented mindset
• Strong problem-solving skills
• Sales and negotiation abilities
• Ability to work independently and as part of a team
• Basic numeracy and cash handling skills
• Ability to speak other language is an added advantage

Conocimientos

Strong communication

Interpersonal skills

Sales and negotiation

Customer-focused

Teamwork

Cash handling

Problem-solving

Multilingual

Educación

SPM / High School Certificate or Diploma

Descripción del empleo

Telco Retail Sales Consultant - Queensbay Mall

Provide professional, friendly, and high-quality customer service

Assist customers in understanding products and services offered

Handle customer inquiries and complaints effectively

Ensure high levels of customer satisfaction

Achieve individual and team sales targets

Promote products, packages, and ongoing promotions to customers

Perform up-selling and cross-selling activities

Conduct proactive sales engagement with walk-in customers

Store Operations

Maintain store cleanliness and organization at all times

Assist in stock and inventory management

Ensure compliance with company SOPs and policies

Support smooth day-to-day store operations

Good communication and interpersonal skills

Customer-oriented mindset

Strong problem-solving skills

Sales and negotiation abilities

Ability to work independently and as part of a team

Basic numeracy and cash handling skills

Ability to speak other language is an added advantage

Qualifications

Minimum SPM / High School Certificate or Diploma

Experience in retail or sales is an added advantage

Hiring Location can be at Queensbay Mall, or Seberang Jaya.