Retail Sales Associate (Queensbay Mall, Penang)

Prism+; Bayan Lepas; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Outpatient benefits

Birthday leave

Performance bonus

Annual increment

Job summary

Prism+ in Penang (Bayan Lepas) is hiring for a frontline retail role focused on helping customers select the best consumer electronics. You will gain product knowledge, demonstrate features, and build lasting customer relationships.

This position requires enthusiasm to learn and strong communication across English, Chinese, and Malay. You will also set up displays, support promotions, meet daily sales targets, and contribute to reports and feedback for store improvements.

Qualifications

• Minimum of 1 year of retail experience.
• Comfortable working 6 days a week.
• Willingness to learn and understand the technical specifications of consumer electronics.
• Strong communication skills in English, Chinese, and Malay.

Responsibilities

• Listen to what customers want and assist them in finding the best product for their requirements.
• Constantly expand product knowledge and deliver it in engaging ways to customers.
• Follow up with customers and provide guidance on product selection.
• Set up attractive product displays and promotional booths.
• Provide product demonstration, presentation to customers and other stakeholders.
• Engage in meaningful interactions and develop positive customer relationships.
• Provide feedback for improvement to the retail and management team.
• Meet daily targets and submit sales reports and EOD reports accurately.

Skills

Retail experience

Customer service

Multilingual English/Chinese/Malay

Communication skills

Willingness to learn

Job description

• Listen to what customers want and assist them in finding the best product for their requirements.
• Constantly expand product knowledge and deliver it in engaging ways to customers.
• Follow up with customers and provide guidance on product selection.
• Set up attractive product displays and promotional booths.
• Provide product demonstration, presentation to customers and other stakeholders.
• Engage in meaningful interactions and develop positive customer relationships.
• Provide feedback for improvement to the retail and management team.
• Meet daily targets and submit sales reports and EOD reports accurately.

• Minimum of 1 year of retail experience.

• Comfortable working 6 days a week.
• Passionate about engaging customers and providing excellent service.
• Willingness to learn and understand the technical specifications of consumer electronics.
• Strong Communication skills (English/Chinese/Malay), with excellent interpersonal abilities.

• Annual outpatient benefit (Includes dental and optical benefits)

• Birthday leave

• Performance bonus
• Annual increment