Telco Customer Support - Paid Training & Incentives

Startek Malaysia; Petaling Jaya; On-site; MYR 22,000 - 26,000; Full time

Benefits offered by this job

Paid training

Free coffee

Growth opportunities

Night shift allowances

Job summary

Startek Malaysia is hiring for English Customer Service - Entry level (Telco). The role involves providing exceptional customer support via inbound calls, monitoring inquiries across platforms, and collaborating with multiple departments to meet company goals.

Fresh graduates are welcome, with paid training provided. The position offers a 24-hour rotational shift, with training pay of RM2000 and post-training RM2300, plus KPI incentives and night shift allowances, plus leaves and statutory

Qualifications

• Education: SPM level and above.
• Fresh Graduate welcome to apply - PAID TRAINING Provided.

Responsibilities

• Provide exceptional customer support via inbound call.
• Monitor & respond to inquiries across various platforms.
• Gather feedback and report concerns to supervisors.
• Assist with ad-hoc tasks & administrative duties.
• Collaborate with departments to achieve company goals.

Education

SPM level and above

Job description

Startek Malaysia is hiring for English Customer Service - Entry level (Telco). The role involves providing exceptional customer support via inbound calls, monitoring inquiries across platforms, and collaborating with multiple departments to meet company goals.

Fresh graduates are welcome, with paid training provided. The position offers a 24-hour rotational shift, with training pay of RM2000 and post-training RM2300, plus KPI incentives and night shift allowances, plus leaves and statutory