Technician

IDMS Technologies; Tampin; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Annual salary increment + performance

Travel allowance

Company phone provided

Overseas trip/company retreat

Medical benefits

Work-life balance culture

Job summary

IDMS Technologies is seeking a hands-on Field Service Technician to repair and service monochrome and color digital multifunction printers (MFPs) at workshop or customer sites. You will travel within the Tampin/Gemencheh/Gemas area to ensure machines operate at peak performance.

Fresh graduates are welcome; OJT training is provided. A minimum diploma in engineering is required and a company phone is provided. Enjoy an attractive incentive scheme as part of our award-winning team.

Qualifications

• Good communication skills in Bahasa Malaysia/English (written and spoken).
• Ability to demonstrate and technically oriented with good analytical skills.
• Knowledge of color digital print products or related hardware is an advantage.

Responsibilities

• Carry out repairs and servicing of Monochrome and Color Digital Multifunction Products (MFPs) and provide on-site or workshop services.
• Manage and repair copiers on- and off-site.
• Investigate and resolve maintenance and repair issues.
• Identify and troubleshoot malfunctions; escalate complex issues.

Skills

Communication skills

Analytical thinking

Hardware troubleshooting

Customer service

Education

Diploma in Engineering

Tools

Color printer knowledge

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Award Winning Company-Golden Bull Award and SME 100 Award

Attractive incentives scheme – earn more based on your performance!

Annual salary increment + performance bonus

Travel allowance (Petrol / Toll / Parking/Repair and maintenance/Outstation meal)

Company phone provided

Opportunity for overseas trip / company retreat

Staff appreciation & recognition awards

Medical benefits included

Work-life balance culture & supportive team environment

Responsibilities

• Carry out repairs and servicing of Monochrome and Color Digital Multifunction Product (SHARP & FUJI FILM MFPs), enable hardware and software at workshop or customer's premises and services to the highest standards.
• Manage and repair copier on and off-site
• Investigate and resolve maintenance and repair issues
• Identifying and troubleshoot malfunctions cause
• Respond to all customer's call and ensure that the customer's machine is in working condition.
• Conduct trouble shooting on machines and elevate problem to Superior for issues that are complicated.
• OJT training will be provided.
• Our HQ located at Seremban 2 while our Melaka branch located at Ayer Keroh Melaka
• Experience in Related Fields would be an advantage
• This role will cover Tampin/Gemencheh/Gemas area and successful candidates will be assigned based on their home address

Requirements

• Candidate must possess at least Professional Certificate/Diploma/Degree in Engineering (Electrical/Electronic), Engineering (Mechatronic/Electromechanical), Computer Science/IT or equivalent.
• Good communication skills in both written and spoken Bahasa Malaysia/ English.
• Ability to demonstrate and technically oriented with good analytical skills.
• Mature and able to work with minimum supervision. Able to handle customer's complaints.
• Knowledge of color digital print products and knowledge of file handling software will be an added advantage.
• At least 1 Year (s) of working experience in the related field is required for this position.
• Fresh graduates are encouraged to apply as training will be provided by the Company.
• Full-Time position(s) available.
• Able to work independently as well as a good team player.
• Good communication and interpersonal skills. Self-motivated and hardworking.
• Honest and responsible
• Must have own transport-CAR.
• Male Only (required for photocopy machine maintenance that is not suitable for female).