Technical Support Assistant

NUGEN COMMUNICATION SDN BHD; Kuching; On-site; MYR 28,000 - 45,000; Full time

Job summary

Nugen Communications Sdn Bhd is seeking a Technical Support Assistant to assist the Operation Department with project administration and documentation control. You will support project managers, prepare reports, and ensure timely updates on milestones and deliverables.

The role requires a Diploma or Bachelor's in relevant fields, proficiency in Microsoft Office, and 1–2 years of related experience; fresh graduates are welcome to apply.

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Project Management, Office Management or related field.
• Proficient in Microsoft Office applications.
• Minimum 1-2 years in project administration or similar role.

Responsibilities

• Prepare, organize and maintain project documentation, reports, letters and records.
• Ensure all project files are properly updated, filed and accessible.
• Assist in submission, tenders and project related documentation.
• Monitor document control and ensure compliance with client requirements.
• Coordinate with internal teams, vendors, subcontractors and clients regarding project matters.
• Assist in scheduling meeting, site visits, and project activities.
• Follow up on pending tasks, submissions, approvals and action items.
• Support Project Managers, Supervisors and Executives in tracking project timelines and deliverable.
• Track project milestones, progress update and outstanding issues.
• Assist in minimizing operational delays and contractual penalties through proper monitoring and coordination.

Skills

Communication

Organization

Attention to detail

Education

Business Administration

Project Management

Office Management

Tools

Microsoft Office

Job description

Technical Support Assistant position within the Operation Department at Nugen Communications Sdn Bhd, reporting to the Technical Support Executive.

Key responsibilities

Prepare, organize and maintain project documentation, reports, letters and records

Ensure all project files are properly updated, filed and accessible

Assist in submission, tenders and project related documentation

Monitor document control and ensure compliance with client requirements

Coordinate with internal teams, vendors, subcontractors and clients regarding project matters

Assist in scheduling meeting, site visits, and project activities

Follow up on pending tasks, submissions, approvals and action items

Support Project Managers, Supervisors and Executives in tracking project timelines and deliverable

Track project milestones, progress update and outstanding issues

Assist in minimizing operational delays and contractual penalties through proper monitoring and coordination.

Qualifications & Requirements

Diploma or Bachelor's Degree in Business Administration, Project Management, Office Management or related field.

Proficient in Microsoft Office applications.

Minimum 1-2 years in project administration or similar role (fresh graduates are welcome to apply)

Knowledge and experience in telecommunications industry or similar background.

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