Technical Support and Sales Engineer

PMW INTERNATIONAL BERHAD; Kuching; Presencial; MYR 60.000 - 110.000; Jornada completa

Descripción de la vacante

PMW INTERNATIONAL BERHAD is seeking a Sales and Business Development professional to drive opportunities for spun piles and related products. You will manage client accounts, support technical submissions, coordinate with production and logistics, and assist in marketing activities.

The role requires engaging with developers, consultants, contractors and utilities across Sarawak, with travel as needed. The ideal candidate holds a civil engineering degree, 3–5 years in technical sales or related

Formación

• Bachelor's degree in a civil engineering discipline is required.
• 3–5 years in technical sales, precast concrete, piling, construction materials or related fields.
• Experience engaging consultants, contractors, developers and utilities.
• Ability to read engineering drawings and prepare technical/commercial submissions.
• Strong English and Bahasa Malaysia language skills; willingness to travel within Sarawak.

Responsabilidades

• Develop sales and business opportunities for spun piles, spun poles and Group products.
• Manage client accounts, coordinate inquiries, quotations and orders.
• Provide technical support and liaise with production, logistics and finance.
• Support project planning, coordination and documentation across teams.
• Assist marketing with presentations, brochures and client visits; report sales activities.

Conocimientos

Client management

Negotiation

Communication

Presentation

Project coordination

Market research

Educación

Bachelor's Degree in Civil Engineering

Descripción del empleo

Develop sales for spun piles, spun poles and other products under the Group while providing technical support to clients and internal teams. The role covers business development, client management, marketing support and project coordination, from identifying opportunities through to delivery and after-sales support.

Key Responsibilities

1 Sales and Business Development

Identify and develop opportunities with developers, consultants, contractors, government agencies, utilities and other potential customers.

Generate enquiries, prepare proposals and quotations, follow up on tenders, negotiate commercial terms and secure orders within approved authority.

Maintain a pipeline of upcoming projects and engage relevant decision-makers early.

Promote spun piles, spun poles and other Group products according to customer needs.

Gather market intelligence on competitors, pricing, project developments and customer requirements.

2 Client Management

Manage client accounts and maintain regular engagement with existing and prospective customers.

Coordinate enquiries, technical submissions, quotations, orders and delivery requirements.

Liaise with production, logistics and finance teams to fulfil customer commitments.

Coordinate complaints, product concerns and after-sales matters, and support payment follow-up and collection.

3 Technical Support

Explain product specifications, applications, installation requirements and technical advantages.

Review client specifications, drawings and tender requirements to identify suitable products and compliance gaps.

Prepare and coordinate product data sheets, compliance statements, technical proposals and material approval submissions.

Support consultants and clients in evaluating product suitability and incorporating Group products into project specifications.

Coordinate engineering reviews, testing, certifications and specialist input where required.

Attend technical meetings and site visits to address product application and installation issues within the role's competence; refer matters requiring design verification or professional endorsement to the responsible engineer.

4 Project and Internal Technical Support

Support project planning, technical coordination, progress monitoring and documentation as assigned.

Coordinate with consultants, contractors, suppliers and internal departments on drawings, specifications, site requirements and technical queries.

Assist with quantity take-offs, cost estimates, procurement evaluations and supplier comparisons.

Support inspections, testing, commissioning and handover activities where relevant.

Provide technical assistance for factory development, operational improvements and other Group initiatives as required.

5 Marketing Support and Reporting

Support product presentations, technical briefings, exhibitions, promotional campaigns and client visits.

Help develop brochures, product references, case studies and other marketing materials.

Maintain accurate records of clients, enquiries, quotations, opportunities and sales activities.

Submit regular reports on sales performance, project opportunities, market developments and outstanding actions.

Qualifications and Experience

Bachelor's Degree in Civil Engineering or a related engineering discipline.

Preferably 3-5 years of relevant experience in technical sales, precast concrete, piling, construction materials, infrastructure or project engineering. Prior experience in spun piles or spun poles is an advantage.

Demonstrated ability to engage consultants, contractors, developers, utilities and end users.

Ability to read engineering drawings, interpret specifications and prepare technical and commercial submissions.

Working knowledge of foundation works, piling applications, concrete products and construction practices.

Strong communication, presentation, negotiation and client relationship skills; able to work independently and coordinate across teams.

Good command of English and Bahasa Malaysia. Valid driving licence and willingness to travel throughout Sarawak.