Technical Support Engineer

Novabuildingsasia; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A structural engineering firm in Selangor seeks a Technical Support Engineer to manage project documentation and liaise with clients. The ideal candidate holds a Bachelor’s degree in Civil/Structural Engineering or Architecture, with a minimum of 3 years in structural engineering consultancy. Key responsibilities include document analysis, project data integration, and cross-functional coordination. Proficiency in AutoCAD and MS Office is essential, alongside strong communication skills. This position offers an opportunity to contribute to various projects in a dynamic environment.

Qualifications

• Minimum 3 years of experience in structural engineering consultancy or PEB manufacturing.
• Proven ability to read and interpret complex architectural and structural drawings.
• Excellent communication, presentation, and technical reporting skills in English.

Responsibilities

• Conduct comprehensive reviews of Requests for Quotation (RFQ) and project documents.
• Serve as the primary link between Sales and Design.
• Liaise with teams to develop optimized structural solutions.
• Manage RFIs to clarify technical issues.
• Assist Sales Engineers in developing proposals.
• Act as the technical point of contact for clients.
• Address and resolve technical site issues during project execution.

Skills

Reading and interpreting architectural/structural drawings

Proficiency in AutoCAD

Proficiency in MS Office

Communication skills

Analytical skills

Education

Bachelor’s degree in Civil/Structural Engineering or Architecture

Tools

AutoCAD

SAP2000

STAAD.Pro

Job description

Technical Support Engineer

Key Responsibilities

• Technical Document Analysis: Conduct comprehensive reviews of Requests for Quotation (RFQ) and project documents, including architectural/structural drawings, technical specifications, and Bills of Quantities (BOQ)
• Project Data Integration: Serve as the primary link between Sales and Design by accurately capturing and inputting all project parameters into the Project Information Form (PIF) within the company system. This ensures 100% data integrity for Design Engineers, minimizing design cycles and technical errors.
• Cross-Functional Coordination: Liaise with Engineering, Procurement, Supply Chain, and Manufacturing teams to develop optimized structural solutions that ensure a cost-competitive commercial offer
• Request for Information (RFI) Management: Prepare and manage RFIs to clarify technical issues or ambiguities, ensuring the proposal meets customer requirements and following up on all clarifications with clients or consultants.
• Technical-Commercial Proposal Support: Assist the Sales Engineer in developing comprehensive technical-commercial proposals and preparing documents for tender submission
• Technical Advisory: Act as the technical point of contact for clients and consultants, providing expert support to Sales Engineers during pre-award meetings.
• Project Execution Support: Liaise with customers to address and resolve technical site issues or design clarifications during the project execution phase.
• Document Control: Maintain a rigorous and organized filing system for all project-related documentation, technical materials, and correspondence to ensure data integrity.

Qualifications & Experience

• Education: Bachelor’s degree in Civil/Structural Engineering or Architectural.
• Experience: Minimum 3 years of experience in structural engineering consultancy, PEB manufacturing, or structural
• Technical Proficiency:
  • Proven ability to read and interpret complex architectural and structural drawings.
  • Proficiency in AutoCAD and MS Office (Excel, Word, PowerPoint) is essential.
  • Familiarity with structural analysis software (e.g., SAP2000 or STAAD.Pro) is an added advantage.
• Knowledge: Working knowledge of international and regional building codes and steel design standards.
• Communication: Excellent communication, presentation, and technical reporting skills in English and the local language.
• Key Attributes: A self‑motivated, analytical, and results‑driven individual with the ability to multi‑task and work independently in a fast‑paced environment.

Report to

Sales Manager

Location

Malaysia, Selangor

How to Apply

Interested candidates are invited to submit their updated CV (in English) to [e-mail]. Please ensure that your CV includes your personal contact number, relevant experiences, key projects, and software proficiencies. We regret that only shortlisted candidates will be contacted. Thank you for considering a career with Nova Buildings.