Head, Construction Industry Product Support (Sabah/Sarawak & Brunei)

Sime Darby Industrial Sdn Bhd; Sarawak; On-site; MYR 260,000 - 380,000; Full time

Job summary

Sime Darby Industrial Sdn Bhd is seeking a results-driven Head of Construction Industry Product Support Sales to lead the Sabah/Sarawak and Brunei teams. The role focuses on aftermarket and product support sales performance, collaboration with cross-functional stakeholders, and delivering business targets with excellent customer satisfaction.

You will mentor the sales team, drive strategic initiatives, monitor market trends, and ensure accurate sales data, reporting, and forecasting, while

Qualifications

• Bachelor's degree in Engineering, Business, Marketing, or related discipline.
• 5-8 years in product support, aftermarket sales, or related commercial role.
• Experience leading, coaching, or mentoring sales teams preferred.
• Analytical, results-driven with excellent communication and leadership skills.
• Experience and knowledge of the heavy equipment industry is an advantage.
• Fluent in English, Bahasa Melayu, and Mandarin; Mandarin proficiency for client communication.

Responsibilities

• Lead, mentor, and support the sales team to achieve sales target and deliver excellent customer satisfaction.
• Drive strategic sales initiative by analyzing sales performance to identify growth opportunities.
• Collaborate closely with cross-functional stakeholders to align business strategies and execution.
• Monitor market trends, customer needs, and competitor activities to drive strategies.
• Support and execute sales campaigns, customer engagement events, and training initiatives.
• Ensure accuracy and integrity of sales data, reporting, forecasting, and commission structures.

Skills

Sales leadership

Analytical

Communication skills

Strategic thinking

Team mentoring

Multilingual (English, Malay, Mandarin

Education

Bachelor's degree in Engineering, Business, Marketing, or related discipline

Job description

We are seeking a results-driven and strategic Head, Construction Industry Product Support Sales (Sabah/Sarawak & Brunei). The role will oversee the sales team, drive aftermarket and product support sales performance, and collaborate with cross-functional stakeholders to achieve business targets while delivering excellent customer satisfaction.

Key Responsibilities

• Lead, mentor, and support the sales team to achieve sales target and deliver excellent customer satisfaction.
• Drive strategic sales initiative by analyzing sales performance to identify growth opportunities.
• Collaborate closely with cross-functional stakeholders to align business strategies and execution.
• Monitor market trends, customer needs, and competitor activities to drive strategies.
• Support and execute sales campaigns, customer engagement events, and training initiatives.
• Ensure accuracy and integrity of sales data, reporting, forecasting, and commission structures.

Requirements

• Bachelor's degree in Engineering, Business, Marketing, or a related discipline.
• 5-8 years of experience in product support, aftermarket sales, or related commercial role.
• Prior experience leading, coaching, or mentoring sales teams is strongly preferred.
• Analytical and results-driven, with excellent communication and leadership skills.
• Experience and knowledge of the heavy equipment industry is an advantage.
• Fluent in English, Bahasa Melayu, and Mandarin; proficiency in local dialects is a plus. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.