Technical Sales Mechanical Engineer (Wrapping Machinery)

Thong Guan Industries Bhd; Sungai Petani; On-site; MYR 60,000 - 90,000; Full time

Job summary

Thong Guan Industries Berhad seeks a Technical Sales Mechanical Engineer (Wrapping Machinery) to identify new business opportunities and promote wrapping machines across Malaysia. You will provide technical consultations, demonstrations and proposals, coordinate installation, and support customers from initial enquiry to after-sales service.

The role requires a mechanical/engineering background, strong communication, and willingness to travel locally and overseas to meet clients and demonstrate

Qualifications

• Diploma or Bachelor's Degree in mechanical/electrical/electronic/mechatronic engineering.
• Fresh graduates welcome; 1–3 years in technical sales/engineering is a plus.
• Willing to travel locally and overseas for client meetings and demos.
• Strong communication and interpersonal skills.
• Proficient in English and Mandarin (spoken and written).
• Able to explain technical concepts to customers clearly.

Responsibilities

• Identify and develop new business opportunities for wrapping machinery and related products.
• Promote and sell wrapping machines, equipment and technical solutions.
• Provide technical explanations and product demonstrations to customers.
• Coordinate installation, testing and commissioning of machines at customer sites.
• Provide technical support and troubleshoot machine issues.
• Cross-functional coordination with engineering, production and service teams.
• Achieve sales targets and monitor market trends.

Skills

Technical sales

Customer engagement

Presentation skills

Negotiation

Travel willingness

Mechanical engineering knowledge

English and Mandarin

Education

Bachelor's/Diploma in Mechanical/Electrical/Electronic/Mechatronic Engineering

Job description

Technical Sales Mechanical Engineer (Wrapping Machinery)

1. Technical Sales & Business Development

Identify and develop new business opportunities for wrapping machinery and related products.

Promote and sell wrapping machines, equipment and technical solutions to potential customers.

Identify customer requirements and recommend suitable machinery solutions based on their production needs and operational requirements.

Build and maintain strong relationships with existing and potential customers to achieve sales targets and business growth.

Conduct customer visits, product presentations and technical discussions to understand customer needs and propose suitable solutions.

2. Technical Consultation & Product Demonstration

Provide technical explanations and product demonstrations to customers regarding machine functions, specifications, capabilities and applications.

Understand mechanical and electronic components of wrapping machines to effectively communicate technical solutions to customers.

Assist customers in evaluating machine performance, production efficiency and suitability for their manufacturing operations.

Prepare technical proposals, quotations and product specifications based on customer requirements.

Coordinate and support the installation, testing, calibration and commissioning of wrapping machines at customer sites.

Ensure machines operate according to technical specifications, operational requirements and safety standards.

Work closely with engineering and technical teams to resolve machine-related issues during installation and commissioning.

4. Troubleshooting & Technical Support

Provide technical support and assistance to customers regarding mechanical and electronic issues related to wrapping machines.

Identify machine failures, analyse root causes and coordinate corrective and preventive actions.

Recommend appropriate maintenance, machine upgrades and technical improvements to enhance machine performance and reliability.

Maintain good customer relationships by ensuring timely follow-up and effective technical problem resolution.

Maintain regular communication with customers to understand their operational needs and provide ongoing technical support.

Follow up on customer enquiries, quotations, sales opportunities and after-sales requirements.

Coordinate with internal engineering, production and service teams to ensure customer requirements are properly addressed.

Identify opportunities for repeat business, machine upgrades, spare parts sales and additional product offerings.

Achieve assigned sales targets and contribute to the company's overall business development objectives.

Monitor market trends, competitor activities and industry developments to identify potential business opportunities.

Prepare sales reports, customer visit reports, sales forecasts and project updates for management review.

Ensure timely follow-up on sales leads, customer enquiries and ongoing projects.

7. Cross-Functional Coordination

Work closely with engineering, production, quality and other relevant departments to ensure smooth project execution and customer satisfaction.

Coordinate with suppliers and vendors on technical specifications, machine components and equipment requirements.

Support management in technical sales projects and other business development activities as assigned.

Job Requirements

Diploma or Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Electronic Engineering, Mechatronic Engineering or any related technical field.

Fresh graduates are encouraged to apply. Candidates with 1–3 years of experience in technical sales, engineering, machinery or industrial equipment sales will have an added advantage.

Candidates with a mechanical or electronic engineering background and a strong interest in sales and business development are encouraged to apply.

Good understanding of mechanical systems, electrical components, electronic systems or industrial machinery.

Strong interest and ability in sales, customer engagement, negotiation and business development.

Proficient in both English and Mndarin (spoken and written) is mandatory.

Strong communication, presentation and interpersonal skills, with the ability to explain technical concepts to customers.

Willing to travel locally and overseas for customer visits, machine demonstrations, installation and project support when required.

Able to work independently, take initiative and handle multiple customer projects effectively.

Strong analytical, troubleshooting and problem-solving skills with a positive attitude and willingness to learn.

What can I earn as a Mechanical Engineer

Thong Guan Industries Berhad is one of Asia Pacific’s largest plastic packaging companies with over 30 years of experience and distinguished track records. We are listed on the Main Board of the Bursa Malaysia (KLSE) and are growing at a rate of double digits per year with an annual turnover of over USD 180 million.

We are one of the largest producers of cast pallet stretch film and garbage bags in this region with an annual combined production output in excess of 100,000 metric tons. Our core manufacturing operations are situated in northern Malaysia, Kedah and with established manufacturing operations in Sabah, China and Thailand. As the leader in the manufacturing of flexible plastic packaging in Malaysia, we offers customers the highest quality in innovative and sustainable packaging solutions, and partnerships built on service, reliability and excellence.

Our food & beverages division has been established for more than 70 years. Our recent involvement in producing organic noodles has boosted the growth of this division rapidly.

Thong Guan is recognized for our reputation built on confidence and trust -uncompromised ethical standards, our genuine respect for the community and a commitment to meet our corporate social responsibilities.

We invite you to browse our website, trusting that it will offer useful insights into our company, our goals, our values and our focus on manufacturing the highest quality of products.

Our Product & Services

Manufacturer of plastic packaging products - film/bags/sheets, manaufacturing of PVC food wrap, Manufacturing & processing of food & beverages including tea, coffee and Organic Noodles.