Technical Sales Executive

ALS Limited; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

ALS Limited in Shah Alam, Malaysia, is seeking a Technical Sales Executive to drive sales and expand the customer base in environmental and tribology testing. You will conduct regular client visits, respond to inquiries promptly, and ensure timely quotations while maintaining CRM accuracy.

The role involves coordinating field activities and supporting marketing efforts to grow the client network. The ideal candidate will have experience in technical sales, strong relationship-building skills,

Qualifications

• Experience in technical or industrial sales is advantageous.
• Proven ability to develop new business and manage client relationships.
• Proficient in CRM systems and sales forecasting.

Responsibilities

• Identify and develop new business opportunities in environmental and tribology testing.
• Coordinate field monitoring and ensure compliance with quality procedures.
• Respond to quotations and inquiries within agreed timelines (24–48 hours).
• Provide regular sales reports and maintain accurate CRM data.
• Support marketing activities such as webinars, seminars, and client visits.

Skills

Sales

Customer service

CRM

Forecasting

Client visits

Job description

Technical Sales ExecutiveThis website stores cookies on your computer. These cookies are used to collect information about how you interact with our website. We use this information in order to improve and customize your browsing experience and for analytics about our visitors both on this website. To find out more, see our Privacy Policy.# Join the ALS Team!## Technical Sales ExecutiveApply: Shah Alam, Malaysia: Full time: Posted Today: R10176At ALS, we encourage you to dream big.When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.The Technical Sales Executive has a following Specific Accountabilities & Key Performance Indicators: * Sales achievement: Meet or exceed of the approved annual sales target.* New-customer acquisition: Increase and expand new sales pipeline.* Client visit: Conduct regular client visit.* Customer retention: Increase customer retention according to the company’s commercial strategy.* Customer enquiries: Address client's inquiries within 24 hours and ensure quotation shared to client within 48 hours.* Complaint handling: Acknowledged within one working day and resolved within the agreed service timeline.* CRM compliance: Completeness and timely updating for management review and forecasting.* Forecast accuracy: Within the variance approved by management.* Overdue receivables: Maintained within the company’s approved credit and DSO targets.* Compliance: Zero unauthorised pricing, contractual, confidentiality, data integrity and safety breaches.The Technical Salas Executive has the following Position Duties and Scope:* Identify, qualify, develop new business opportunities and secure the works across the environmental and tribology testing division.* Ensuring that all work related to field monitoring are conducted in accordance with the quality procedures manual.* Response to quotation/report/invoice enquiry by e-mail/ phone/ walk-in client at laboratory.* Ensuring that client provide COC/ Purchase Order/ payment upon sample submission.* Ensuring that client turnaround times are met.* Highlighting anomalies in results and sample type and sample behavior to the Senior Chemist/ Laboratory Manager.* Performing required housekeeping duties.* Supervising field/laboratory technicians/ attendants/ trainees when performing tests.* Participating in any marketing activities such as webinars, seminars, exhibitions and clients visit.* Monitoring and responding to client’s feedback from online survey.* Any other duties specified by the Section Supervisor* Provide regular sales report to Sales Manager.**Working at ALS**The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.**Everyone Matters**ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.**Eligibility** To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.**How to apply** Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.