Tech-Savvy Customer Support Specialist

OneWorks Sdn Bhd; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

OneWorks Sdn Bhd is seeking a Customer Service Representative to provide exceptional daily customer and technical support. You will analyze customer needs and technical issues to offer effective solutions and recommendations.

You will strive for high customer satisfaction by resolving problems quickly and professionally, with strong communication and interpersonal skills. Fresh graduates are welcome; rotation shifts apply at Kuchai Lama location.

Qualifications

• Strong customer support and technical skills.
• Proficient in analyzing customer needs and technical issues.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.

Responsibilities

• Provide exceptional customer and technical support on a daily basis.
• Analyze customer needs and technical issues, offering effective solutions and recommendations.
• Ensure customer satisfaction through prompt and efficient problem resolution.

Skills

Customer support

Technical support

Communication skills

Analytical thinking

Education

Secondary School / SPM / O-Level

Job description

OneWorks Sdn Bhd is seeking a Customer Service Representative to provide exceptional daily customer and technical support. You will analyze customer needs and technical issues to offer effective solutions and recommendations.

You will strive for high customer satisfaction by resolving problems quickly and professionally, with strong communication and interpersonal skills. Fresh graduates are welcome; rotation shifts apply at Kuchai Lama location.