Tech-IDC-Asset Technician

TITANICOM TECH LIMITED; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Titanicom Tech Limited is seeking an Asset Manager to oversee data-center asset inventory, lifecycle and on-site support during standard hours, with after-hours emergencies as needed.

You will enforce asset-management SOPs, manage registrations for inbound/outbound items, and respond to work orders to ensure SLA compliance and accurate asset data. Candidates should have 1–3 years in the field and familiarity with data-center equipment.

Qualifications

• 1-3 years of relevant industry experience.
• Familiar with data-center equipment such as switches and servers.
• Familiar with components & consumables including optical modules, boards and optical fibers.
• Hands-on warehouse-management experience.
• Knowledge of warehouse-environment requirements including dust-proof and moisture-proof measures.
• Proactive in identifying and resolving issues.
• Lifecycle understanding from inbound receipt to retirement within IDC environments.

Responsibilities

• Be on-site during 5×8 working hours; respond to after-hours emergency requests and deliver on-site support as required.
• Observe asset management red-line rules and Alibaba's integrity, compliance and legal requirements to ensure all workflows are lawful and compliant.
• Implement access registration for warehouse personnel and inbound/outbound asset registration in accordance with asset-related SOPs.
• Respond to and execute work orders per service SLA requirements to guarantee SLA compliance rate and accuracy of asset information.
• Propose optimization suggestions for asset-management workflows and ticketing processes.
• Manage safety across all phases including asset storage, transportation, inbound-outbound handling, decommissioning and disposal following asset SOPs.
• Conduct full-scope asset inventory for data-center facilities and verify consistency of asset location, SN, status, model and other attributes.
• Proficient in asset-management tools and relevant software for fast data retrieval, analysis and anomaly extraction.
• Possess basic capabilities in risk control, schedule management and project acceptance during project implementation.

Skills

Warehouse management

Data-center equipment

Asset management

Risk awareness

Issue resolution

Tools

Asset management tools

Asset-management software

Job description

This role involves managing assets within a data-center environment, ensuring compliance with asset management protocols, and maintaining accurate inventory records. You will be responsible for on-site support during standard working hours and responding to after-hours emergency requests as required.

Key responsibilities

Be on-site during 5×8 working hours; respond to after-hours emergency requests and deliver on-site support as required

Observe asset management red-line rules and Alibaba's integrity, compliance and legal requirements to ensure all workflows are lawful and compliant

Implement access registration for warehouse personnel and inbound/outbound asset registration in accordance with asset-related SOPs

Respond to and execute work orders per service SLA requirements to guarantee SLA compliance rate and accuracy of asset information

Propose optimization suggestions for asset-management workflows and ticketing processes

Manage safety across all phases including asset storage, transportation, inbound-outbound handling, decommissioning and disposal following asset SOPs

Conduct full-scope asset inventory for data-center facilities and verify consistency of asset location, SN, status, model and other attributes

Proficient in asset-management tools and relevant software for fast data retrieval, analysis and anomaly extraction

Possess basic capabilities in risk control, schedule management and project acceptance during project implementation

About you

1-3 years of relevant industry experience

Familiar with common data-center equipment such as switches and servers

Familiar with typical components & consumables including optical modules, boards and optical fibers

Hands-on warehouse-management experience

Knowledge of warehouse-environment requirements including dust-proof and moisture-proof measures

Proactive in identifying and resolving issues

Conceptual understanding of the full asset lifecycle from inbound receipt to retirement within IDC environments

Information Technology Services 51-100 employees

Passionate about global service programs around the world ?

Ready for dedicating to your full potential in any changes?

Titanicom is definitely the right choice for you.

Titanicom Tech Limited, founded in Hong Kong, owning operations in Beijing, Shenzhen, Xian, Indonesia, Malaysia, Singapore, UK and USA, is a IP/IT service integrated platform that aims to serve the telecom operators worldwide. In our whole-hearted to the superior standards of professional service experience, Titanicom provides one - stop service for customers, covering almost 100 countries.We are preserving an open environment, cultivating enduring passion towards work.

Having the right people is always our secret for success. We are looking forward to your joining.

Passionate about global service programs around the world ?

Ready for dedicating to your full potential in any changes?

Titanicom is definitely the right choice for you.

Titanicom Tech Limited, founded in Hong Kong, owning operations in Beijing, Shenzhen, Xian, Indonesia, Malaysia, Singapore, UK and USA, is a IP/IT service integrated platform that aims to serve the telecom operators worldwide. In our whole-hearted to the superior standards of professional service experience, Titanicom provides one - stop service for customers, covering almost 100 countries.We are preserving an open environment, cultivating enduring passion towards work.

Having the right people is always our secret for success. We are looking forward to your joining.