Taiwanese Customer Service Representative (Tobacco Project) in Malaysia

CB Talents SP; Kuching; On-site; MYR 36,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

International team

Job summary

CB Talents SP in Malaysia seeks a Taiwanese Customer Service Representative for a Tobacco Project. You will assist customers with orders, payments, and inquiries, while ensuring data confidentiality and accurate handling of information.

The role requires Taiwanese and English proficiency, a bachelor’s degree, and at least 6 months in customer support. Monday–Friday with rotating shifts; team-driven, growth-focused environment.

Qualifications

• Bachelor’s Degree in any field.
• Taiwanese & English proficiency (spoken & written).
• Minimum 6 months of customer support experience (any industry).
• Problem-solving & critical thinking ability.
• Able to stay professional and calm under pressure.
• Open to feedback & continuous improvement.

Responsibilities

• Assist customers with orders, payments, and inquiries.
• Ensure accuracy & confidentiality in handling customer data.
• Resolve issues or elevate when required.
• Collaborate with team to improve service quality.
• Meet performance targets & follow company policies.

Skills

Taiwanese language

English language

Problem solving

Under pressure

Communication

Education

Bachelor's degree

Job description

Taiwanese Customer Service Representative (Tobacco Project) in Malaysia

Job Openings Taiwanese Customer Service Representative (Tobacco Project) in Malaysia

About the job Taiwanese Customer Service Representative (Tobacco Project) in Malaysia

Do you have a passion for helping people and delivering outstanding service? If you’re a strong communicator who thrives under pressure and enjoys solving problems, we want you on our team!

• Monday – Friday: 9:00 AM – 10:00 PM (rotational)

Qualifications

• Bachelor’s Degree in any field
• Taiwanese & English proficiency (spoken & written)
• Minimum 6 months of customer support experience (any industry)
• Problem-solving & critical thinking ability
• Able to stay professional and calm under pressure
• Open to feedback & continuous improvement

Responsibilities

• Assist customers with orders, payments, and inquiries
• Ensure accuracy & confidentiality in handling customer data
• Resolve issues or elevate when required
• Collaborate with team to improve service quality
• Meet performance targets & follow company policies

Why Join Us? Enjoy a competitive salary, supportive team environment, and the opportunity to grow your career in a dynamic, international setting where your skills truly make a difference.

If you're ready to build a rewarding career in customer support and make a difference every day, we’d love to hear from you!