System Analyst

Techstreet Malaysia; Kampung Malaysia Tambahan; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

Techstreet Malaysia is seeking a System Analyst to bridge business needs and technical implementation across the full SDLC and Agile Development. You will work with BAs, UI/UX, developers, QA, Operations, and Support from elicitation to deployment support.

You will translate requirements into specifications, create documentation for integrations, participate in design discussions, support testing and UAT, and help post-go-live transitions while engaging stakeholders both remotely and onsite.

Qualifications

• Diploma or Degree in Computer Science, IT, Engineering, or a related field.
• 3+ years of experience as a System Analyst, Application Analyst, or Developer with project management exposure.
• Experience in retail, payments, POS, or enterprise systems (Preferred).
• Familiarity with CI/CD pipelines, microservices, and cloud platforms (Preferred).
• Vendor management and project leadership experience (Preferred).
• Strong foundation in SQL & NoSQL databases, programming logic, APIs, system architecture concepts, and cloud fundamentals.

Responsibilities

• Requirements Analysis & Solution Definition: Analyse business requirements to identify system impacts, dependencies, risks, and feasibility.
• Translate business needs into clear functional and technical specifications, including API/Data Process flows, data mappings, validation rules, and Support Guides (BCP, Table-Top).
• Functional & Technical Documentation: Create and maintain comprehensive system documentation for integration touchpoints and non-functional requirements.
• Ensure FSDs, Use Cases, and Test Scenarios align with project objectives.
• Agree on clear user journeys and exceptional workflows before UI/UX design.
• Work with developers to clarify requirements, validate solutions, and ensure architecture standards.
• Testing & Solution Validation: Define test scenarios, cases, and acceptance criteria; support UAT.
• Implementation & Post-Go-Live Support: Assist in deployment activities and post-implementation checks; knowledge transfers.
• Stakeholder Engagement & Communication: Liaise between business users, IT teams, vendors, and support teams; communicate remotely and onsite.

Skills

Python

C# / .NET

Java

Database (SQL / NoSQL)

Education

Diploma or Degree in Computer Science, IT, Engineering, or a related field

Tools

CI/CD pipelines

Microservices

Cloud platforms

Job description

The System Analyst manages the bridge between business needs and technical implementation across the full SDLC and Agile Development. In this role, you will work closely with Business Analysts, UI/UX, Developers, QA, Operations, and Support teams from requirement elicitation to solution validation, UAT, and deployment support.

Responsibilities

• Requirements Analysis & Solution Definition
• Analyse business requirements gathered by BAs and stakeholders to identify system impacts, dependencies, risks, and feasibility.
• Translate business needs into clear functional and technical specifications, including API/Data Process flows, data mappings, validation rules, and Support Guides (BCP, Table-Top).
• Functional & Technical Documentation
• Create and maintain comprehensive system documentation for integration touchpoints (internal and external systems) and non-functional requirements (performance, security, auditability) using standard templates.
• Ensure Functional Specification Documents (FSDs), Use Cases, and Test Scenarios align with project objectives.
• Agree on clear user journeys and exceptional workflows before UI/UX design.
• Work closely with software developers to clarify requirements, answer technical questions, validate proposed solutions, participate in design discussions, and ensure systems meet architectural standards.
• Testing & Solution Validation
• Support test planning by defining test scenarios, cases, and acceptance criteria.
• Actively support UAT by clarifying outcomes, assisting users in defect validation, analysing root causes, and verifying solutions before sign-off.
• Implementation & Post-Go-Live Support
• Assist in deployment activities, release validation, and post-implementation checks.
• Support the transition to Operations and Support teams via functional walkthroughs, user guides, knowledge transfers, and Table-top Exercises.
• Stakeholder Engagement & Communication
• Act as a key liaison between business users, IT teams, vendors, and support teams.
• Facilitate requirement clarification sessions and communicate professionally with technical and non-technical stakeholders remotely and onsite.

Qualifications

• Education & Experience
• Diploma or Degree in Computer Science, IT, Engineering, or a related field.
• 3+ years of experience as a System Analyst, Application Analyst, or Developer with proven project management exposure.
• Experience in retail, payments, POS, or enterprise systems (Preferred).
• Familiarity with CI/CD pipelines, microservices, and cloud platforms (Preferred).
• Vendor management and project leadership experience (Preferred).
• Strong foundation in SQL & NoSQL databases, programming logic, APIs, system architecture concepts, and cloud fundamentals.

Required Skills

• Python
• C# / .NET
• Java
• Database (SQL / NoSQL)

Preferred Skills

• Experience in retail, payments, POS, or enterprise systems.
• Familiarity with CI/CD pipelines, microservices, and cloud platforms.
• Vendor management and project leadership experience.

What we’re looking for

• Technical & Analytical Skills
• Strong understanding of system design concepts, databases, data structures, application integrations, and APIs.
• Experience integrating in-house systems with external platforms.
• Ability to analyse complex business processes, translate them into logical system requirements, and read source code created by other developers.
• Experience working with enterprise systems, multi-system environments, writing TSDs, interpreting FSDs, and managing projects end-to-end.
• Functional & Collaboration Skills
• Proven experience producing high-quality functional specifications and system documentation with strong logical thinking and attention to detail.
• Strong verbal and written communication skills; comfortable explaining technical concepts clearly to non-technical users.
• Able to work independently and collaborate comfortably in cross-functional, multi-stakeholder environments remotely and onsite.