Supplier Enablement & Onboarding Specialist

IBM; Petaling Jaya; On-site; MYR 40,000 - 70,000; Full time

Job summary

IBM Finance & Operations in Malaysia is seeking a detail‑oriented Supplier Enablement Associate to help onboard suppliers, manage registrations, and ensure compliance across procurement platforms. You will work with cross‑functional teams to streamline onboarding and optimize supplier data quality.

You will collaborate with Procurement Operations, Accounts Payable, and Vendor Master to resolve issues, drive adoption of Ariba and other tools, and support continuous process improvements.

Qualifications

• 0-2 years experience in Supplier Enablement or related procurement roles.
• Strong understanding of onboarding and vendor master processes.
• Bachelor's degree in a relevant field.

Responsibilities

• Lead supplier onboarding, activation, and ongoing support across procurement platforms.
• Be primary contact for suppliers on onboarding, system access, e-invoicing, and compliance.
• Manage supplier add/change requests; validate data and hand off to Vendor Master.
• Drive supplier adoption of Ariba and other digital procurement tools.
• Conduct supplier data quality reviews for accuracy and policy compliance.
• Collaborate with Procurement Operations, Accounts Payable, Vendor Master, and stakeholders.
• Monitor onboarding metrics; identify bottlenecks and drive improvements to reduce cycle times.
• Support supplier communications, training, and awareness for policies.
• Manage escalations ensuring SLA compliance.
• Analyze enablement trends and propose automation opportunities.

Skills

Supplier Enablement

Vendor Management

Procurement Operations

Sourcing Support

P2P Operations

Education

Bachelor's Degree

Tools

Ariba

SAP

Coupa

ServiceNow

Oracle

Job description

IBM Finance & Operations in Malaysia is seeking a detail‑oriented Supplier Enablement Associate to help onboard suppliers, manage registrations, and ensure compliance across procurement platforms. You will work with cross‑functional teams to streamline onboarding and optimize supplier data quality.

You will collaborate with Procurement Operations, Accounts Payable, and Vendor Master to resolve issues, drive adoption of Ariba and other tools, and support continuous process improvements.