Supplier Enablement Lead: Onboarding & Digital Adoption

IBM; Selangor; On-site; MYR 67,000 - 112,000; Full time

Job summary

IBM seeks a proactive supplier enablement professional to lead onboarding, registration, and activation across procurement platforms. You will serve as the primary liaison for suppliers on onboarding requirements, system access, and e-invoicing, while guiding data quality and compliance efforts.

Collaborating with Procurement Operations, Accounts Payable, Vendor Master, Compliance, and business stakeholders, you will drive adoption of Ariba and other digital tools, monitor metrics, and implement

Qualifications

• Experience with supplier onboarding and registration processes.
• Knowledge of procurement policies and vendor master data controls.
• Strong collaboration with cross-functional teams.

Responsibilities

• Lead supplier onboarding, registration, activation, and ongoing support.
• Be primary contact for suppliers on onboarding, system access, and e-invoicing.
• Manage supplier add/change requests and verify documentation.
• Drive adoption of Ariba and other digital procurement platforms.
• Conduct supplier data quality reviews and ensure master records accuracy.
• Collaborate with Procurement Operations, Accounts Payable, Vendor Master, Compliance, and Stakeholders to resolve issues.
• Monitor onboarding metrics and implement process improvements to reduce cycle times.
• Support supplier communications, training, and awareness programs.
• Manage escalations and SLA compliance.
• Analyze enablement trends to identify automation opportunities.

Tools

Ariba

Job description

IBM seeks a proactive supplier enablement professional to lead onboarding, registration, and activation across procurement platforms. You will serve as the primary liaison for suppliers on onboarding requirements, system access, and e-invoicing, while guiding data quality and compliance efforts.

Collaborating with Procurement Operations, Accounts Payable, Vendor Master, Compliance, and business stakeholders, you will drive adoption of Ariba and other digital tools, monitor metrics, and implement