Supplier Enablement Specialist

IBM; Selangor; On-site; MYR 67,000 - 112,000; Full time

Job summary

IBM seeks a proactive supplier enablement professional to lead onboarding, registration, and activation across procurement platforms. You will serve as the primary liaison for suppliers on onboarding requirements, system access, and e-invoicing, while guiding data quality and compliance efforts.

Collaborating with Procurement Operations, Accounts Payable, Vendor Master, Compliance, and business stakeholders, you will drive adoption of Ariba and other digital tools, monitor metrics, and implement

Qualifications

• Experience with supplier onboarding and registration processes.
• Knowledge of procurement policies and vendor master data controls.
• Strong collaboration with cross-functional teams.

Responsibilities

• Lead supplier onboarding, registration, activation, and ongoing support.
• Be primary contact for suppliers on onboarding, system access, and e-invoicing.
• Manage supplier add/change requests and verify documentation.
• Drive adoption of Ariba and other digital procurement platforms.
• Conduct supplier data quality reviews and ensure master records accuracy.
• Collaborate with Procurement Operations, Accounts Payable, Vendor Master, Compliance, and Stakeholders to resolve issues.
• Monitor onboarding metrics and implement process improvements to reduce cycle times.
• Support supplier communications, training, and awareness programs.
• Manage escalations and SLA compliance.
• Analyze enablement trends to identify automation opportunities.

Tools

Ariba

Job description

• Lead supplier enablement activities, including supplier onboarding, registration, activation, and ongoing support across procurement platforms and processes.


• Serve as the primary point of contact for suppliers regarding onboarding requirements, system access, electronic invoicing, and procurement process compliance.


• Manage supplier add/change requests, ensuring completeness of documentation, validation of supplier information, and timely handoff to Vendor Master teams.


• Drive supplier adoption of procurement technologies and self-service tools such as Ariba and other digital procurement platforms to improve transaction efficiency.


• Conduct supplier data quality reviews and validation checks to ensure accurate supplier master records and compliance with internal controls and policies


• Collaborate with Procurement Operations, Accounts Payable, Vendor Master, Compliance, and Business Stakeholders to resolve supplier issues and streamline onboarding processes.


• Monitor supplier onboarding and enablement metrics, identifying bottlenecks and implementing continuous improvement initiatives to reduce cycle times and improve supplier experience.


• Support supplier communications, training sessions, and awareness programs to increase compliance with procurement policies and digital procurement solutions.


• Manage escalations related to supplier registration, onboarding delays, data discrepancies, and supplier adoption challenges while ensuring SLA compliance.


• Analyze supplier enablement trends, root causes, and operational performance data to recommend process automation and transformation opportunities.

ABOUT BUSINESS UNIT

The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk.Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.