Supervisor, Operations Support Service (Pavilion KL)

Kuala Lumpur Pavilion; Kuala Lumpur; On-site; MYR 42,000 - 76,000; Full time

Job summary

Kuala Lumpur Pavilion is seeking a Supervisor to lead the Operations Support Service (OSS) team for the Pavilion KL area. The role involves supervising daily maintenance, coordinating repair works, and ensuring safety compliance across mall premises.

The ideal candidate has at least one year in facilities management, strong supervisory and communication skills, and a hands-on approach to electrical and plumbing maintenance. Shift work, weekends and holidays are required.

Qualifications

• Minimum SPM or Certificate/Diploma in a relevant technical field.
• At least one year of experience in building maintenance, facilities management or related field.
• Basic knowledge of electrical, plumbing and general repair works.
• Good supervisory, communication and problem-solving skills.
• Physically fit and able to handle tools, equipment and materials.
• Willing to work shifts, weekends and public holidays.

Responsibilities

• Supervise daily maintenance activities and the deployment of the OSS team.
• Conduct routine inspections of mall premises and identify defects or safety concerns.
• Carry out and oversee minor repairs involving plumbing, electrical systems, lighting, fixtures and furniture.
• Respond promptly to maintenance requests from tenants and mall management.
• Coordinate and monitor vendors or contractors for specialised repair works.
• Maintain records of completed works and report major or recurring issues to management.
• Ensure tools, equipment and work areas are properly maintained and comply with safety requirements.
• Provide support during breakdowns, emergencies and operational incidents.

Skills

Supervisory

Communication

Problem-solving

Physical fitness

Shift work

Education

SPM or Certificate/Diploma in a relevant technical field

Experience in building maintenance or facilities management

Tools

Electrical knowledge

Plumbing knowledge

General repair works

Job description

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Supervisor, Operations Support Service (Pavilion KL)

Supervise daily maintenance activities and the deployment of the OSS team.

Conduct routine inspections of mall premises and identify defects or safety concerns.

Carry out and oversee minor repairs involving plumbing, electrical systems, lighting, fixtures and furniture.

Respond promptly to maintenance requests from tenants and mall management.

Coordinate and monitor vendors or contractors for specialised repair works.

Maintain records of completed works and report major or recurring issues to management.

Ensure tools, equipment and work areas are properly maintained and comply with safety requirements.

Provide support during breakdowns, emergencies and operational incidents.

Key Responsibilities

• Supervise daily maintenance activities and the deployment of the OSS team.

• Conduct routine inspections of mall premises and identify defects or safety concerns.

• Carry out and oversee minor repairs involving plumbing, electrical systems, lighting, fixtures and furniture.

• Respond promptly to maintenance requests from tenants and mall management.

• Coordinate and monitor vendors or contractors for specialised repair works.

• Maintain records of completed works and report major or recurring issues to management.

• Ensure tools, equipment and work areas are properly maintained and comply with safety requirements.

• Provide support during breakdowns, emergencies and operational incidents.

Qualifications

• Minimum SPM or Certificate/Diploma in a relevant technical field.

• At least one year of experience in building maintenance, facilities management or a related field.

• Basic knowledge of electrical, plumbing and general repair works.

• Good supervisory, communication and problem-solving skills.

• Physically fit and able to handle tools, equipment and materials.

• Willing to work shifts, weekends and public holidays.