Supervisor, Corporate Actions WME

RBC; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

RBC in Malaysia is seeking a Senior Supervisor to lead Corporate Actions within Securities Operations in Putrajaya. You will ensure SLA compliance, guide complex settlement and asset transition tasks, and provide technical oversight across the team.

You will drive operational excellence, implement risk controls, supervise workload, and coordinate with the BI Securities Operations team to resolve system or process issues, while coaching staff for growth and performance.

Qualifications

• Degree in Business, Finance or related discipline preferred.
• Self-motivated and able to work under pressure in a dynamic and fast paced environment.
• Minimum 8 years of working experiences within a Securities Operations environment
• Experience in managing people.
• In-depth knowledge of global practices in relation to Corporate Actions.

Responsibilities

• Manage Corporate Actions workflows and SLA adherence.
• Provide SME guidance on complex Corporate Actions handling.
• Interface with counterparties on escalations.
• Oversee lifecycle from announcement to Entitlement Processing.
• Drive risk controls and process improvements.
• Supervise, allocate, and organize work among team.
• Participate in ad-hoc projects and UAT with BI Securities Operations.
• Provide direction and guidance to team members.

Skills

Corporate Actions

People Management

SLA Management

Risk Mitigation

Stakeholder Communication

Process Improvements

Securities Operations

Microsoft Excel

Education

Bachelor's degree in Business/Finance or related

Tools

Milvus

IMACTIONS

SWIFT Standards

Job description

What is the opportunity?

Responsible for leading and overseeing Corporate Actions within Securities Operations. This role ensures compliance with Service Level Agreements (SLAs), manages team escalations, and provides expert guidance on complex settlement and asset transition requirements. The supervisor drives operational excellence, implements risk mitigation controls, and ensures all transactions are processed in accordance with RBC policies, regulatory circulars, and local requirements.

Job Description

Responsible for leading and overseeing Corporate Actions within Securities Operations. This role ensures compliance with Service Level Agreements (SLAs), manages team escalations, and provides expert guidance on complex settlement and asset transition requirements. The supervisor drives operational excellence, implements risk mitigation controls, and ensures all transactions are processed in accordance with RBC policies, regulatory circulars, and local requirements.

Working hours

3.00PM -12.00AM / 4.00PM -1.00PM

What do you need to succeed?

• Responsible for effective management of Corporate Actions workflows including and not limited to adherence to SLA, handling escalations from team members, technical support for team members and workload review.
• Provide subject matter expertise around complex Corporate Actions handling in support of the team processing requirements and responsibilities.
• Contact counterparties to liaise with escalation matters.
• Role covers: > Corporate Actions Lifecycle Management from announcement through to Entitlement Processing. > Calculation of Unit Trust Distributions in line with Group 1 + Group 2 payment splitting. > Stock and Cash Reconciliation to monitor any outstanding ledger or statements entries.
• Drives and plan support and participation in strategic initiatives, continuous process improvements, process reviews, market rules changes
• Drives implementation of controls and processes to mitigate risks.
• Provide supervision, allocation, and organization of work among team members to ensure efficiency and adequate leave coverage.
• Provide direction and guidance where necessary.
• Ensure all queries are addressed promptly and accurately.
• Ensure that all transactions are processed in accordance with bank rule, circulars, procedures, and local requirements.
• Provide relief support and other duties assigned and cross train on all functions performed with the team and across department.
• Participation in ad-hoc projects and User Acceptance Testing at the request of the BI Securities Operations team.
• To supervise, motivate and provide guidance for team members through the ongoing management of staff performance and related reviews.
• The escalation to Manager of matters which may present a financial or reputational risk, supported by current market practices, procedural evidence and supporting documentation.
• Provide impact analysis and root cause analysis for any Operational Risk Events that may arise.
• Liaison with BI Securities Operations team for all systems/event driven issues.

Requirements

• Degree in Business, Finance or related discipline preferred.
• Self-motivated and able to work under pressure in a dynamic and fast paced environment.
• Minimum 8 years of working experiences within a Securities Operations environment
• Experience in managing people.
• In-depth knowledge of global practices in relation to Corporate Actions.

Preferred

• Familiarity with Milvus, IMActions (or other Corporate Actions software) and SWIFT standards.

Job Skills

Active Learning, Adaptability, Codes of Conduct, Communication, Corporate Actions, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Microsoft Excel, Operational Delivery, People Management, Process Improvements, Securities Operations, Service Level Agreement (SLA), Time Management

Additional Job Details

• Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA
• City: Putrajaya
• Country: Malaysia
• Work hours/week: 40
• Employment Type: Full time
• Platform: WEALTH MANAGEMENT
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2026-09-21
• Application Deadline: 2026-12-31

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.