Supervisor

Cor Blimey Group; Ampang Jaya; On-site; MYR 31,000 - 47,000; Full time

Job summary

Cor Blimey Group in Ampang is seeking an extroverted and customer-oriented Restaurant Supervisor to support the Outlet Manager in daily front-of-house operations. This role requires strong communication, a disciplined work ethic, and the ability to create memorable experiences for guests.

You will lead by example, engage directly with customers, motivate the team, and help deliver exceptional service and strong business results.

Qualifications

• Extroverted, customer-focused leader with strong communication skills.
• Proven ability to lead front-of-house teams in a fast-paced setting.
• Comfortable engaging with guests and resolving issues on the spot.

Responsibilities

• Manage front-of-house operations for smooth, efficient service.
• Provide outstanding face-to-face customer service with guests.
• Address customer feedback or complaints in a courteous, solution-focused manner.
• Lead, train, and motivate part-time service staff, especially during busy hours.
• Uphold high standards of food, beverage, and service quality.
• Actively promote menu items and specials to increase average spend.
• Support cost control measures and monitor resource usage.
• Ensure adherence to SOPs and health & safety regulations.
• Complete administrative tasks and reporting accurately and on time.
• Maintain a positive, disciplined, and collaborative team environment.
• Coordinate with kitchen staff to ensure seamless service flow.

Skills

Extroverted

Customer oriented

Communication

Leadership

Interpersonal skills

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Job Title: Restaurant Supervisor
Location: Ampang
Job Type: Full-Time
Reports To: Outlet Manager
Supervises: Part-Time Service Crew

About the Role

We are seeking an extroverted and customer-oriented Restaurant Supervisor to support the Outlet Manager in the smooth daily operation of our restaurant. This is a front-facing leadership role that requires strong communication skills, a disciplined work ethic, and the ability to create memorable experiences for our guests.

You will lead by example, engage directly with customers, motivate the team, and help deliver both exceptional service and strong business results.

Key Responsibilities

• Manage front-of-house operations to ensure smooth and efficient service
• Provide outstanding face-to-face customer service, engaging with guests proactively and professionally
• Address customer feedback or complaints in a courteous and solution-focused manner
• Lead, train, and motivate part-time service staff, especially during busy hours
• Uphold high standards of food, beverage, and service quality
• Actively promote menu items and specials to increase average spending
• Support cost control measures and monitor efficient resource usage
• Enforce adherence to SOPs and all health & safety regulations
• Complete administrative tasks and reporting accurately and on time
• Maintain a positive, disciplined, and collaborative team environment
• Coordinate closely with kitchen staff to ensure seamless service flow

Requirements

• Previous supervisory or team lead experience in the F&B industry preferred
• Extroverted personality with excellent communication and interpersonal skills
• Confident and comfortable engaging with customers face-to-face
• Highly disciplined, responsible, and punctual
• Able to work effectively in a fast-paced, guest-focused environment
• Solution-oriented and hands-on in daily operations
• Willing to work shifts, including evenings, weekends, and public holidays
• Must possess a valid Malaysian IC
• Career growth and development opportunities
• Supportive work culture and team environment

Application Question:
Do you have a valid Malaysian IC?

Work Arrangement: On-site / In Person
One to Two off days per week (subject to scheduling and operational needs)