Shift Supervisor (Pavilion KL)

Paris Baguette Malaysia; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Meal provided

Opportunities for promotion

Job summary

Paris Baguette Malaysia is seeking a Shift Supervisor in Kuala Lumpur to support store operations and people management. You will assist the store manager with day-to-day activities, customer service, scheduling, cashiering, and loss prevention in a fast-paced environment.

The role requires at least 3 years of management experience in food and service operations, strong leadership, and English communication.

Qualifications

• Diploma in F&B management or related field.
• At least 3 years of management experience in food and service operations.
• Able to work under pressure in a high-volume environment.
• Pleasant, friendly and customer-focused.

Responsibilities

• Create a good working environment and develop subordinates by identifying training needs.
• Ensure daily opening and closing duties are properly executed.
• Manage, direct and coordinate all operation-related activities in a proficient manner.
• Monitor food and stock wastage in the outlet.
• Handle daily sales transactions and cash float per policy.
• Ensure supplies and stocks are sufficient for daily operations.
• Motivate, guide and train staff in upselling food and beverages.
• Keep staff informed about promotions and information.

Skills

management skills

lead and motivate

spoken English

MS Office

Education

Diploma in F&B management

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Shift Supervisor will implements business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for assisting the store manager in day-to-day activities of an outlet.

Job Responsibilities: - Operations

• Create good working environment and develop subordinates by identifying areas that needs training and action to support it.
• Ensure daily opening and closing duties in the outlet are properly executed.
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.
• Monitor food and stocks wastage in the outlet.
• Managing of daily sales transactions and cash float is adhere to company's cash handling policy and guidelines.
• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.
• Motivate, guide and train the staff in upselling the food and beverage items.
• Ensure that all staff are properly informed on the promotions and information.

Skills:

• Possess effective management skills
• Possess capability to lead, motivate and manage subordinates
• Good command of spoken English
• PC literate with knowledge in MS Office

Education:

Min. Diploma in F&B management or any related fields

Experience:

• At least 3 years of experience management in Food and Service Operations
• Pleasant, friendly, cheerful, and able to work under pressure and in a high-volume environment

This position is open to Malaysian citizen only.

Job Type: Full-time

• Health insurance
• Meal provided
• Opportunities for promotion

Application Question(s):

• Will you be able to reliably commute or support another store for operational requirement?