Supervisor/Service Crew

Toh Soon Cafe SDN BHD; Selangor; On-site; MYR 31,000 - 40,000; Full time

Job summary

Toh Soon Cafe SDN BHD in Selangor is seeking a responsible, friendly Café Supervisor / Service Crew to join our team. You will oversee daily café operations, supervise service crew, take orders, handle cashier duties and ensure standards are met.

The role requires good communication in English and/or Bahasa Malaysia, willingness to work shifts, and a positive, team‑oriented attitude. Experience in F&B is preferred and supervision experience is an advantage.

Qualifications

• Experience in café/restaurant or F&B is preferred.
• Supervisor experience is an advantage.
• Good communication and customer service skills.
• Positive attitude with willingness to learn.
• Willing to work shifts, weekends and public holidays.

Responsibilities

• Oversee daily café operations and ensure smooth service.
• Provide friendly and efficient service to customers.
• Take orders, serve food and beverages, and handle cashier duties.
• Supervise and support service crew during daily operations.
• Ensure coffee, food and service meet company standards.
• Maintain cleanliness, hygiene and tidiness of the café.
• Handle customer enquiries, feedback and complaints professionally.
• Assist with opening/closing, stock checks and basic inventory.
• Train and guide new team members as required.
• Ensure policies and service standards are followed.
• Perform other duties related to café operations.

Skills

Customer service

Communication skills

Teamwork

Punctuality

English Bahasa Malaysia

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a responsible, friendly, and motivated Café Supervisor / Service Crew to join our team.

Responsibilities:

• Oversee daily café operations and ensure smooth service.
• Provide friendly and efficient service to customers.
• Take customer orders, serve food and beverages, and handle cashier duties.
• Supervise and support service crew members during daily operations.
• Ensure food, beverages, and service are prepared according to company standards.
• Maintain cleanliness, hygiene, and overall tidiness of the café.
• Handle customer enquiries, feedback, and complaints professionally.
• Assist with opening and closing duties, stock checking, and basic inventory management.
• Train and guide new team members when required.
• Ensure company policies, procedures, and service standards are followed.
• Perform other duties related to café operations as required.

Requirements:

• Previous café, restaurant, or F&B experience is preferred.
• Supervisor experience is an advantage.
• Good communication and customer service skills.
• Responsible, punctual, and able to work well in a team.
• Able to work in a fast-paced environment.
• Willing to work shifts, weekends, and public holidays when required.
• Positive attitude with a willingness to learn.
• Able to communicate in English and/or Bahasa Malaysia. Other languages are an advantage.

For Supervisor applicants: Previous experience leading or supervising an F&B team is preferred