Studio Consultant (Baking, Pottery & Tufting)

Good Times DIY Baking Studio; Kuala Lumpur; On-site; MYR 36,000 - 51,000; Full time

Benefits offered by this job

EPF/SOCSO & EIS

Performance Bonus

Annual Increment

Career Advancement

Training opportunities

Job summary

Good Times DIY Baking Studio in Kuala Lumpur invites friendly and service‑oriented individuals to join as Studio Consultants for Baking, Pottery and Tufting. You will welcome guests, guide activities, and help customers choose memberships while maintaining a safe, clean and engaging studio environment.

Entry-level applicants are welcome; the role requires multitasking, time management, and strong communication.

Qualifications

• Strong customer service orientation.
• Excellent communication skills in English, Malay, and Mandarin (optional).
• Ability to multitask and manage time effectively.
• Team player with a sense of responsibility.

Responsibilities

• Welcome guests and create a friendly, entertaining environment during DIY Baking, Pottery & Tufting sessions.
• Assist customers with product information and service details; support activities and events.
• Build relationships with customers and respond to inquiries to ensure a positive experience.
• Ensure safe, clean, and organized studio environment and equipment.
• Coordinate with team for large group events and memberships sign-ups.
• Track suppliers and materials as needed and assist with safety protocols.

Job description

Studio Consultant (Baking, Pottery & Tufting)

Love People? Love Creativity? This is the Role for You.

Step into a role where your friendly personality is your greatest asset. We are seeking a service-oriented Studio Consultant to welcome guests, build genuine relationships, and be the guiding light for customers as they dive into the fun world of DIY Baking, Pottery & Tufting!

Responsibility:

Create a happy and entertaining environment for customer during their Baking, Pottery, Tufting, Art & Craft experiences.

Consult customers in our products and services, assist them during the activities and events.

Build good relationships with customers, answer customers' enquiries.

Ensure that customers perform activities in a fun and happy atmosphere by maintaining open communication with them.

Ensure that all equipment, tools, and material are always cleaned, organized and in good condition.

Collaborate with team members to facilitate large group events and parties effectively.

Provide consultations to customers for signing up for membership packages.

Keep track of all suppliers and ordering materials when necessary.

Ensure that safety protocols are followed in the studio, including the proper use of equipment and handling of materials.

Any other responsibilities that management may assign from time to time.

Requirements:

Strong team player with a sense of responsibility.

Capable of multitasking and work independently.

Willing to work flexible hours, including weekdays, evenings, weekends, and public holidays as per scheduled.

Proficient in time management, customer service, and communication skills.

Conversational proficiency in English, Malay, and Mandarin (optional but is a plus).

Applicants with good customer service passion & experience are encouraged to apply

Pastry/ Culinary, Ceramic, Fine Arts background are an added advantage.

Entry-level applicants with no prior experience are welcomed to apply.

Working hours from 10am-7pm / 11am-7.30pm / 12:30pm to 9.00pm

EPF, Socso & EIS Contribution

Performance Bonus

Monthly Attendance Bonus

Staff Engagement Activities

Annual Increment

Career Advancement to become Studio Management Team

Training opportunity for pastry making, ceramic & tufting knowledge are provided for eligible candidates.

Welcome to Malaysia's biggest DIY Baking & Pottery Studio, where the magic of creativity knows no age limit! Since 2018, we've been on a journey to bring smiles and connections to people across Kuala Lumpur and Johor Bahru, proudly establishing ten delightful branches.

You can find our sweet baking studios at MyTOWN KL, Pavilion Bukit Jalil, Paradigm Mall JB & Toppen JB, while our charming pottery havens await you at MyTOWN KL, Pavilion Bukit Jalil, Paradigm Mall PJ, and Toppen Johor Bahru.

Join us on this artistic adventure – it's going to be a masterpiece!

Welcome to Malaysia's biggest DIY Baking & Pottery Studio, where the magic of creativity knows no age limit! Since 2018, we've been on a journey to bring smiles and connections to people across Kuala Lumpur and Johor Bahru, proudly establishing ten delightful branches.

You can find our sweet baking studios at MyTOWN KL, Pavilion Bukit Jalil, Paradigm Mall JB & Toppen JB, while our charming pottery havens await you at MyTOWN KL, Pavilion Bukit Jalil, Paradigm Mall PJ, and Toppen Johor Bahru.

Join us on this artistic adventure – it's going to be a masterpiece!