Studio Consultant: Baking, Pottery & Tufting — Growth

Good Times DIY Baking Studio; Johor Bahru; On-site; MYR 31,000 - 47,000; Full time

Benefits offered by this job

EPF, Socso & EIS Contribution

Performance Bonus

Monthly Attendance Bonus

Staff Engagement Activities

Annual Increment

Career Advancement to Studio Manager

Training in pastry, ceramics & tufting

Job summary

Jora Malaysia is seeking a Studio Consultant (Baking, Pottery & Tufting) for Toppen & Paradigm Mall in JB. Welcome guests, guide activities, and help customers explore DIY Baking, Pottery and Tufting in a friendly, engaging environment.

Responsibilities include assisting with events, memberships, and supplier coordination, while upholding safety and cleanliness. Fluency in English and Malay is required; Mandarin is a plus. Flexible weekdays, evenings, weekends, and holidays are expected.

Qualifications

• Strong team player with a sense of responsibility.
• Capable of multitasking and working independently.
• Willing to work flexible hours including weekdays, evenings, weekends and public holidays.
• Proficient in time management, customer service and communication.
• Conversational English and Malay; Mandarin is a plus.
• Pastry/Culinary or Fine Arts background is advantageous.

Responsibilities

• Create a happy and entertaining environment for customers during Baking, Pottery, Tufting, Art & Craft experiences.
• Consult customers on products and services; assist during activities and events.
• Build relationships and answer customers' inquiries.
• Maintain open communication to ensure a fun, safe atmosphere.
• Keep equipment and materials clean, organized and in good condition.
• Collaborate with the team for large group events and parties.
• Provide consultations for membership sign-ups.
• Track suppliers and order materials as needed.
• Follow safety protocols for equipment handling and materials.
• Any other duties assigned by management.

Skills

Customer service

Time management

Communication

Multitasking

English

Malay

Mandarin

Job description

Jora Malaysia is seeking a Studio Consultant (Baking, Pottery & Tufting) for Toppen & Paradigm Mall in JB. Welcome guests, guide activities, and help customers explore DIY Baking, Pottery and Tufting in a friendly, engaging environment.

Responsibilities include assisting with events, memberships, and supplier coordination, while upholding safety and cleanliness. Fluency in English and Malay is required; Mandarin is a plus. Flexible weekdays, evenings, weekends, and holidays are expected.