Student Service Officer

Uni Enrol; Subang Jaya; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Transportation & parking claim

15 days annual leave

Birthday e-Wallet credit

Medical claim

Hospitalisation insurance

Performance bonus

Job summary

Uni Enrol is seeking a motivated administrative coordinator to support student applications from enquiry to enrolment. You will review documents, coordinate between students, universities and internal teams, and track visa progress where needed.

The role requires strong organisation, proactive ownership of assigned tasks, and the ability to manage multiple deadlines. On-site work at Bandar Sunway with occasional travel may be required.

Qualifications

• Diploma or above in any field.
• Fresh Graduates are encouraged to apply!
• Able to communicate effectively in Mandarin and English with students, universities and partner teams.
• Highly organised and detail-oriented, especially when handling applications and documentation.
• Strong at following up, tracking progress and ensuring tasks are completed.
• Comfortable managing multiple applications, deadlines and updates while keeping everything organised.
• Responsible, proactive and willing to take ownership of assigned tasks.
• Someone who takes initiative and keeps things moving without needing constant reminders.

Responsibilities

• Manage and support the student application journey, from initial enquiry through to university enrolment.
• Review documents, entry requirements and prior learning information to ensure all details are accurate.
• Coordinate communication between students, universities and internal teams throughout the application process.
• Ensure important application updates and university changes are communicated to the relevant parties in a timely manner.
• Monitor pending tasks and follow up accordingly to ensure nothing is overlooked or left incomplete.
• Track EMGS visa progress and follow up with universities or relevant parties when necessary.
• Maintain student records, application timelines and updates so that all information remains accurate, organised and up to date.
• Assist with administrative and operational tasks to support the team and ensure smooth day-to-day operations.
• Manage multiple applications simultaneously while staying focused on deadlines, progress and details.
• Identify opportunities to improve existing processes and share ideas that can make the team’s work more efficient.

Skills

Mandarin communication

English communication

Detail oriented

Organised

Ownership & initiative

Multi-tasking

Education

Diploma or above

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Diploma or above in any field. Fresh Graduates are encouraged to apply!

Able to communicate effectively in Mandarin and English with students, universities and partner teams.

Highly organised and detail-oriented, especially when handling applications and documentation.

Strong at following up, tracking progress and ensuring tasks are completed.

Comfortable managing multiple applications, deadlines and updates while keeping everything organised.

Responsible, proactive and willing to take ownership of assigned tasks.

Someone who takes initiative and keeps things moving without needing constant reminders.

Willing to work on-site in Bandar Sunway and travel when required.

Requirement

• Diploma or above in any field. Fresh Graduates are encouraged to apply!

• Able to communicate effectively in Mandarin and English with students, universities and partner teams.

• Highly organised and detail-oriented, especially when handling applications and documentation.

• Strong at following up, tracking progress and ensuring tasks are completed.

• Comfortable managing multiple applications, deadlines and updates while keeping everything organised.

• Responsible, proactive and willing to take ownership of assigned tasks.

• Someone who takes initiative and keeps things moving without needing constant reminders.

• Willing to work on-site in Bandar Sunway and travel when required.

Responsibility

• Manage and support the student application journey, from initial enquiry through to university enrolment.

• Review documents, entry requirements and prior learning information to ensure all details are accurate.

• Coordinate communication between students, universities and internal teams throughout the application process.

• Ensure important application updates and university changes are communicated to the relevant parties in a timely manner.

• Monitor pending tasks and follow up accordingly to ensure nothing is overlooked or left incomplete.

• Track EMGS visa progress and follow up with universities or relevant parties when necessary.

• Maintain student records, application timelines and updates so that all information remains accurate, organised and up to date.

• Assist with administrative and operational tasks to support the team and ensure smooth day-to-day operations.

• Manage multiple applications simultaneously while staying focused on deadlines, progress and details.

• Identify opportunities to improve existing processes and share ideas that can make the team’s work more efficient.

Benefits

• Transportation & parking claim.
• 15 days annual leave.
• Birthday e-Wallet credit.
• Medical claim
• Hospitalisation insurance
• Performance bonus