Strategy & Growth Executive - Instant Mart, Revenue & New Business

Shopee Mobile Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 90,000 - 140,000; Full time

Job summary

Shopee Mobile Malaysia Sdn Bhd is seeking a Strategy & Growth Executive for the Instant Mart, Revenue and New Business teams. You will own growth OKRs end to end, manage budgets, and shape the 1–3 year plan while leading cross-functional initiatives across Product, Operations, Logistics, Marketing, and Finance.

You will dig into funnels, improve buyer experience, and leverage AI tools to automate reporting and analysis, ultimately driving adoption and profitability with senior leadership

Qualifications

• Bachelor's degree in Business, Economics, Engineering or another analytical field.
• Fresh graduates welcome; experience in consulting, advisory, business planning or analytics is a plus.
• Self-motivated and proactive, with the ownership to manage projects end to end in a fast-paced environment.
• Strong analytical and problem-solving skills, with attention to detail.
• Proficient in Excel/Google Sheets and PowerPoint, with dashboarding experience a plus.
• Curious about AI tools and keen to use them to automate and simplify work.
• Strong stakeholder management, with excellent written and verbal communication in English.
• Flexible, resourceful and a strong team player.

Responsibilities

• Own growth OKRs end to end for Instant Mart growth initiatives.
• Plan and manage initiative budgets (vouchers, incentives, marketing) with ROI focus.
• Shape long-term plan: categories, cities, merchants and scaling profitability.
• Identify growth bottlenecks by analyzing funnel, buyer and merchant data.
• Improve buyer experience by identifying gaps in journey, propose features.
• Lead cross-functional execution across Product, Operations, Logistics, Marketing, Finance.
• Track dashboards and conduct regular business reviews.
• Use AI tools to automate reporting, data pulls, monitoring and analysis.
• Present data-backed recommendations to senior leadership.

Skills

Analytical thinking

Problem solving

Excel/Google Sheets

PowerPoint

Dashboarding

Stakeholder management

English communication

Education

Bachelor's degree in Business, Economics, Engineering or analytical field

Tools

Excel/Google Sheets

PowerPoint

Job description

Strategy & Growth Executive - Instant Mart, Revenue & New Business

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

About the Team:

You will contribute to the growth of our Instant Mart (instant delivery) business. We are looking for someone highly analytical with a very strong sense of ownership, who can take an ambiguous problem, work out what needs to happen, and drive it to results independently.

Job Description:

• Own growth OKRs end to end: take full ownership of the Instant Mart OKRs (e.g. orders, buyer adoption, repeat rate) and independently drive initiatives from problem scoping and business case through execution and post-launch review
• Spend with discipline: plan and manage initiative budgets (vouchers, incentives, marketing) rationally, balancing growth against cost and unit economics, prioritising by expected ROI and cutting what isn't working
• Shape the long-term plan: work out where instant delivery should go over the next 1 to 3 years, including which categories, cities and merchants to focus on, and what it takes to scale profitably.
• Find and fix growth problems: dig deep into funnel, buyer and merchant data to understand why metrics move, troubleshoot issues holding back growth, identify the levers to increase buyer adoption, and turn findings into clear, actionable proposals
• Improve the buyer experience: think from the buyer's point of view to spot gaps in the journey and UI/UX, propose and prioritise the future product features needed, work with Product on requirements, and measure impact after launch
• Lead cross-functional execution: run initiatives across Product, Operations, Logistics, Marketing, Category and Finance, owning timelines, resources and deliverables (PMO)
• Track and report performance: maintain the key dashboards and regular business reviews, flag issues early, and drive them to resolution
• Automate with AI: leverage AI tools to automate manual processes such as reporting, data pulls, monitoring and analysis, so the team spends more time on high-impact work
• Influence senior leadership: turn analysis into crisp, data-backed recommendations for senior leadership and drive alignment on key decisions

Requirements:

• Bachelor's degree in Business, Economics, Engineering or another analytical field
• Fresh graduates are welcome to apply; experience in consulting, advisory, business planning or analytics is a plus
• Self-motivated and proactive, with the ownership to manage projects end to end in a fast-paced environment
• Strong analytical and problem-solving skills, with attention to detail
• Comfortable working with data; proficient in Excel/Google Sheets and PowerPoint, with dashboarding experience a plus
• Curious about AI tools and keen to use them to automate and simplify work
• Strong stakeholder management, with excellent written and verbal communication in English
• Flexible, resourceful and a strong team player

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.

The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.

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