Strategic Telecom Key Account Manager | Flexible Hours

U Mobile Sdn Bhd; West Coast Division; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, optical and insurance

Flexible working hours

Staff subsidies

Smart casual attire

Parental leave

Public transport access

Employee discounts

Job summary

U Mobile Sdn Bhd is seeking a results-driven Account Manager to manage and grow relationships with key telecom clients in Malaysia. You’ll be the primary point of contact for customers, ensuring satisfaction, identifying upsell opportunities, and driving revenue growth through strategic account management.

The role involves onboarding new customers, developing long-term partnerships, understanding client needs, negotiating contracts, and coordinating with internal teams to ensure seamless

Qualifications

• Bachelor’s or Diploma in Business/Communications or related field.
• Proven experience in account management in telecom/tech industries preferred.
• Strong communication and presentation skills.

Responsibilities

• Develop and maintain long-term relationships with telecom clients.
• Understand client needs and tailor telecom solutions to meet objectives.
• Negotiate contracts and close agreements to maximize profitability.
• Collaborate with internal teams to ensure seamless service delivery.
• Monitor account performance and address issues proactively.
• Identify growth opportunities within existing and new accounts.

Skills

Relationship building

Negotiation

Presentation skills

CRM proficiency

Strategic thinking

Analytical problem solving

Customer-first mindset

Account management

Education

Diploma or Bachelor’s degree in Business/Communications

Tools

CRM tools

Microsoft Office Suite

Job description

U Mobile Sdn Bhd is seeking a results-driven Account Manager to manage and grow relationships with key telecom clients in Malaysia. You’ll be the primary point of contact for customers, ensuring satisfaction, identifying upsell opportunities, and driving revenue growth through strategic account management.

The role involves onboarding new customers, developing long-term partnerships, understanding client needs, negotiating contracts, and coordinating with internal teams to ensure seamless