Strategic Technical Sales Executive – Environmental Testing

ALS; Shah Alam; On-site; MYR 60,000 - 100,000; Full time

Job summary

ALS is a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. The Technical Sales Executive drives new business, maintains client relationships, and ensures timely responses to inquiries while upholding quality and compliance across environmental testing services.

This role involves field visits, market outreach, and collaboration with the laboratory team to meet sales targets and support customers throughout the testing lifecycle.

Qualifications

• Proven ability to meet or exceed annual sales targets.
• Experience in new-customer acquisition and pipeline development.
• Strong client visit and relationship management skills.

Responsibilities

• Identify, qualify, develop new business opportunities and secure works in environmental/tribology testing division.
• Ensure field monitoring work complies with quality procedures manual.
• Respond to quotations/reports/invoices via email/phone/walk-in at laboratory.
• Ensure clients provide COC/PO and payment upon sample submission.
• Ensure client turnaround times are met.
• Highlight anomalies to Senior Chemist/Lab Manager.
• Perform housekeeping duties.
• Supervise field/lab technicians/attendants/trainees during tests.
• Participate in marketing activities (webinars, seminars, exhibitions, client visits).
• Monitor and respond to client feedback from online surveys.
• Assist with other duties as assigned by Section Supervisor.
• Provide regular sales reports to Sales Manager.

Skills

New business development

Sales

Client relationship management

CRM

Tools

CRM software

Job description

ALS is a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. The Technical Sales Executive drives new business, maintains client relationships, and ensures timely responses to inquiries while upholding quality and compliance across environmental testing services.

This role involves field visits, market outreach, and collaboration with the laboratory team to meet sales targets and support customers throughout the testing lifecycle.