Strategic SME Relationship Manager – Middle Market Growth

RHB Banking Group; Penang; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading banking institution in Malaysia is seeking an experienced Relationship Manager to drive business growth in the Middle Market/SME segment. The role involves maintaining relationships with clients, driving sales, and conducting credit assessments. Ideal candidates should possess a Bachelor's degree and have a minimum of 3 years of relevant experience in credit management, along with strong analytical and sales skills. This is a full-time position at the mid-senior level, offering opportunities for professional growth.

Qualifications

• Minimum 3 years of experience in credit with exposure to credit risk management.
• Experience in credit processing, evaluation, and appraisal is essential.
• Strong credit writing and analytical skills.

Responsibilities

• Maintain and deepen relationships with at least 30 Middle Market/SME clients.
• Drive primary sales through new customer acquisition and loans.
• Carry out account planning with product specialists.
• Monitor customer experience and address process delays.
• Provide qualitative credit assessments for applications.

Skills

Networking

Market knowledge

Financial Analysis

Sales

Proactive

Energetic

Result Oriented

Business acumen

Education

Bachelor's Degree in Finance/Accountancy/Banking, Marketing or equivalent

Job description

• Maintain and deepen relationships with minimum core portfolio of 30 Middle Market/SME clients.
• Actively drive primary sales through acquisition of new Middle Market / SME customers and through new loans to existing clients.
• Carry out account planning with product specialists to identify customers to engage, and products to offer based on their needs.
• Monitor overall customer experience and per-empt or address any process lapses or delays in TAT.
• Ensure customers meet basic credit requirements, and maintain new Non-Performing Loans (NPL) within approved budget.
• Provide the qualitative credit assessment for each application.
• Work closely with Account Managers to prepare credit proposals.
• Vet, sign and deliver Letters of Offer.
  
  

Job Description

• Maintain and deepen relationships with minimum core portfolio of 30 Middle Market/SME clients.
• Actively drive primary sales through acquisition of new Middle Market / SME customers and through new loans to existing clients.
• Carry out account planning with product specialists to identify customers to engage, and products to offer based on their needs.
• Monitor overall customer experience and per-empt or address any process lapses or delays in TAT.
• Ensure customers meet basic credit requirements, and maintain new Non-Performing Loans (NPL) within approved budget.
• Provide the qualitative credit assessment for each application.
• Work closely with Account Managers to prepare credit proposals.
• Vet, sign and deliver Letters of Offer.
  
  

Job Requirements

• Candidate must possess at least a Bachelor's Degree in Finance/Accountancy/Banking, Marketing or equivalent.
• Minimum 3 years of working experience in credit with exposure to credit risk management and commercial including credit processing, evaluation and appraisal is required for this position.
• Possess strong credit writing and analytical skills.
• Required skill(s): Networking, Market knowledge, Financial Analysis, Sales, Proactive, Energetic, Result Oriented and Possess good business acumen.