Relationship Manager, CBBC

RHB Group; Johor; On-site; MYR 89,000 - 167,000; Full time

Job summary

RHB Group in Malaysia seeks an experienced Credit/Relationship professional to manage a core SME portfolio and drive new loan business. You will work with product experts to tailor offerings, monitor client satisfaction, and ensure credit quality within approved budgets.

The role requires strong credit writing and analytical abilities, plus a proven track record in credit risk management and sales within the SME sector. A bachelor’s degree is required and at least 3 years of relevant experience.

Qualifications

• Bachelor’s degree in finance/accounting/banking, marketing or equivalent.
• Minimum 3 years of credit experience with credit risk management and commercial credit processing.
• Strong credit writing and analytical skills.

Responsibilities

• Maintain and deepen relationships with a core portfolio of 30 Middle Market/SME clients.
• Drive primary sales through new Middle Market/SME customers and new loans.
• Carry out account planning with product specialists to identify engaged customers and products.
• Monitor customer experience and address any process lapses or delays in TAT.
• Ensure customers meet basic credit requirements and manage NPL within budget.
• Provide qualitative credit assessment for each application.
• Work with Account Managers to prepare credit proposals.
• Vet, sign and deliver Letters of Offer.

Skills

Networking

Market knowledge

Financial Analysis

Sales

Proactive

Energetic

Result Oriented

Business acumen

Education

Bachelor’s Degree in Finance/Accountancy/Banking, Marketing or equivalent

Job description

• Maintain and deepen relationships with minimum core portfolio of 30 Middle Market/SME clients.
• Actively drive primary sales through acquisition of new Middle Market / SME customers and through new loans to existing clients.
• Carry out account planning with product specialists to identify customers to engage, and products to offer based on their needs.
• Monitor overall customer experience and per-empt or address any process lapses or delays in TAT.
• Ensure customers meet basic credit requirements, and maintain new Non-Performing Loans (NPL) within approved budget.
• Provide the qualitative credit assessment for each application.
• Work closely with Account Managers to prepare credit proposals.
• Vet, sign and deliver Letters of Offer.

Job Requirements:

• Candidate must possess at least a Bachelor’s Degree in Finance/Accountancy/Banking, Marketing or equivalent.
• Minimum 3 years of working experience in credit with exposure to credit risk management and commercial including credit processing, evaluation and appraisal is required for this position.
• Possess strong credit writing and analytical skills.
• Required skill(s): Networking, Market knowledge, Financial Analysis, Sales, Proactive, Energetic, Result Oriented and Possess good business acumen.