Relationship Manager, CBBC

RHB Group; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

RHB Group is seeking a Credit Manager to deepen relationships with a focused portfolio of 30 Middle Market/SME clients in Malaysia. You will drive new business through SME acquisitions and extend lending to existing clients, while coordinating with product specialists to tailor offerings and ensuring timely processes.

The role requires 3+ years of credit experience with strong analytical and writing skills, plus a proactive, energetic mindset to achieve targets and maintain high service quality.

Qualifications

• Bachelor's degree in Finance/Accountancy/Banking, Marketing or equivalent.
• Min 3 years credit experience including credit risk management, processing, evaluation and appraisal.
• Strong credit writing and analytical skills.
• Ability to network, know markets, and drive sales.

Responsibilities

• Maintain and deepen relationships with a core portfolio of 30 Middle Market/SME clients.
• Drive primary sales via new Middle Market/SME customers and through new loans to existing clients.
• Plan accounts with product specialists to tailor offerings based on client needs.
• Monitor customer experience and address any lapses or delays in TAT.
• Prepare qualitative credit assessments and collaborate with Account Managers on credit proposals.

Skills

Networking

Market knowledge

Financial Analysis

Sales

Proactive

Energetic

Result Oriented

Business acumen

Education

Bachelor's Degree in Finance/Accountancy/Banking or Marketing

Job description

• Maintain and deepen relationships with minimum core portfolio of 30 Middle Market/SME clients.
• Actively drive primary sales through acquisition of new Middle Market / SME customers and through new loans to existing clients.
• Carry out account planning with product specialists to identify customers to engage, and products to offer based on their needs.
• Monitor overall customer experience and per-empt or address any process lapses or delays in TAT.
• Ensure customers meet basic credit requirements, and maintain new Non-Performing Loans (NPL) within approved budget.
• Provide the qualitative credit assessment for each application.
• Work closely with Account Managers to prepare credit proposals.
• Vet, sign and deliver Letters of Offer.

Job Requirements

• Candidate must possess at least a Bachelor's Degree in Finance/Accountancy/Banking, Marketing or equivalent.
• Minimum 3 years of working experience in credit with exposure to credit risk management and commercial including credit processing, evaluation and appraisal is required for this position.
• Possess strong credit writing and analytical skills.
• Required skill(s): Networking, Market knowledge, Financial Analysis, Sales, Proactive, Energetic, Result Oriented and Possess good business acumen.