Senior Relationship Manager, CBBC

RHB Banking Group; Selangor; On-site; MYR 90,000 - 130,000; Full time

Job summary

RHB Banking Group in Malaysia is seeking an experienced banking professional to manage a core MM/SME portfolio and drive growth through new client acquisitions and lending. You will perform credit assessments, coordinate with product specialists, and ensure timely delivery of offers.

You will engage in account planning, monitor customer experience, and maintain NPL levels within budget while collaborating with Account Managers on credit proposals.

Qualifications

• Bachelor's degree or equivalent in Finance/Accountancy/Banking or Marketing.
• Minimum 3 years of credit experience with exposure to credit risk management and commercial activities including credit processing, evaluation and appraisal.
• Strong credit writing and analytical skills.

Responsibilities

• Maintain and deepen relationships with a minimum core portfolio of 30 Middle Market/SME clients.
• Actively drive primary sales through acquisition of new Middle Market/SME customers and new loans to existing clients.
• Carry out account planning with product specialists to identify customers to engage, and products to offer based on their needs.
• Monitor overall customer experience and promptly address any process lapses or delays in TAT.
• Ensure customers meet basic credit requirements, and maintain new Non-Performing Loans (NPL) within approved budget.
• Provide the qualitative credit assessment for each application.
• Work closely with Account Managers to prepare credit proposals.
• Vet, sign and deliver Letters of Offer.

Skills

Networking

Market knowledge

Financial analysis

Sales

Proactive

Energetic

Result oriented

Business acumen

Education

Bachelor's Degree in Finance/Accountancy/Banking or Marketing

Job description

• Maintain and deepen relationships with minimum core portfolio of 30 Middle Market/SME clients.
• Actively drive primary sales through acquisition of new Middle Market / SME customers and through new loans to existing clients.
• Carry out account planning with product specialists to identify customers to engage, and products to offer based on their needs.
• Monitor overall customer experience and per-empt or address any process lapses or delays in TAT.
• Ensure customers meet basic credit requirements, and maintain new Non-Performing Loans (NPL) within approved budget.
• Provide the qualitative credit assessment for each application.
• Work closely with Account Managers to prepare credit proposals.
• Vet, sign and deliver Letters of Offer.

• Maintain and deepen relationships with minimum core portfolio of 30 Middle Market/SME clients.
• Actively drive primary sales through acquisition of new Middle Market / SME customers and through new loans to existing clients.
• Carry out account planning with product specialists to identify customers to engage, and products to offer based on their needs.
• Monitor overall customer experience and per-empt or address any process lapses or delays in TAT.
• Ensure customers meet basic credit requirements, and maintain new Non-Performing Loans (NPL) within approved budget.
• Provide the qualitative credit assessment for each application.
• Work closely with Account Managers to prepare credit proposals.
• Vet, sign and deliver Letters of Offer.

Job Requirements

• Candidate must possess at least a Bachelor's Degree in Finance/Accountancy/Banking, Marketing or equivalent.
• Minimum 3 years of working experience in credit with exposure to credit risk management and commercial including credit processing, evaluation and appraisal is required for this position.
• Possess strong credit writing and analytical skills.
• Required skill(s): Networking, Market knowledge, Financial Analysis, Sales, Proactive, Energetic, Result Oriented and Possess good business acumen.