Strategic Mid‑Market Growth Manager

Maxis; Seremban; On-site; MYR 78,000 - 123,000; Full time

Job summary

Maxis is seeking a Mid-Market Account Manager to oversee relationships with mid-market clients, focusing on growing long-term partnerships and driving value for both the client and Maxis. You will develop strategic account plans, identify opportunities, and work with cross-functional teams to deliver solutions while maintaining high client satisfaction.

This role demands excellent communication and relationship skills to manage complex accounts across sectors.

Qualifications

• Strong communication and interpersonal skills are essential.
• Proven ability to build and nurture relationships with professionals at all levels.
• Results-driven mindset with a customer-focused approach.
• Experience in sales or account management is preferred.

Responsibilities

• Develop and formulate strategic and tactical plans for a bigger market portfolio.
• Build market position by identifying and closing deals with existing and new customers.
• Develop retention strategies to minimize churn in the portfolio.
• Provide and screen data for potential business deals by analyzing market strategy and financials.
• Ensure CRM pipeline is consistently updated and opportunities move from creation to closing.
• Collaborate with Solution Sales/Pre-Sales to identify new solutions for growth.
• Support collections on aging accounts and ensure timely post-sales delivery.
• Work with ECO to drive operational smoothness and account handling.

Skills

Communication

Relationship management

Interpersonal skills

Result driven

Education

Tertiary education in business admin/sales

Job description

Maxis is seeking a Mid-Market Account Manager to oversee relationships with mid-market clients, focusing on growing long-term partnerships and driving value for both the client and Maxis. You will develop strategic account plans, identify opportunities, and work with cross-functional teams to deliver solutions while maintaining high client satisfaction.

This role demands excellent communication and relationship skills to manage complex accounts across sectors.