Strategic Mid-Market Account Manager

Maxis; Kota Bharu; On-site; MYR 60,000 - 90,000; Full time

Job summary

Maxis in Malaysia is seeking a proactive Mid-Market Account Manager to oversee relationships with key mid-market clients. You will identify needs, promote Maxis solutions and drive long-term partnerships.

You will develop strategic plans, manage pipeline in CRM, close opportunities, coordinate with Solution Sales/Pre-Sales, and help grow accounts while protecting confidential information.

Qualifications

• Strong communication and interpersonal skills across organizational levels.
• Results-driven and customer-focused with a solutions mindset.
• Ability to build durable relationships with key accounts.
• Business education background relevant to sales roles.

Responsibilities

• Develop and formulate strategic and tactical plans for a bigger market portfolio.
• Build market position by identifying deals and maintaining relationships with clients.
• Develop retention strategies to minimize churn in the portfolio.
• Analyse market strategy and risks to inform business decisions.
• Maintain confidentiality of company information and tenders.
• Grow account depth and breadth and cover dealer networks where applicable.
• Assist collections on customers’ aging.
• Keep CRM pipeline updated with new opportunities weekly and drive deals to close.
• Develop account plans for all assigned customers and close opportunities with a plan.
• Coordinate with Solution Sales/Pre-Sales for new solutions.
• Ensure timely delivery and post-sale activities are tracked.

Skills

Strong communication

Relationship building

Result driven

Customer focus

Interpersonal skills

Education

Tertiary education in business administration or related field

Job description

Maxis in Malaysia is seeking a proactive Mid-Market Account Manager to oversee relationships with key mid-market clients. You will identify needs, promote Maxis solutions and drive long-term partnerships.

You will develop strategic plans, manage pipeline in CRM, close opportunities, coordinate with Solution Sales/Pre-Sales, and help grow accounts while protecting confidential information.