Strategic SME Account Growth Lead

MAXIS Malaysia; Malaysia; On-site; MYR 89,000 - 123,000; Full time

Job summary

Maxis Malaysia is seeking a SME Account Manager to oversee the relationships of Maxis with its Small Medium Enterprise clients in Klang Valley. You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements and delivering tailored solutions.

The role emphasizes developing account plans, driving opportunities to closure, and collaborating with Solution Sales/Pre-Sales to propose new services.

Qualifications

• Proven ability to build and maintain relationships with key customers.
• Strong communication and interpersonal skills to engage professionals at all levels.
• Experience in account planning, retention strategies and cross-functional collaboration.

Responsibilities

• Manage SME client relationships in Klang Valley and maximize long-term value.
• Develop and implement strategic account plans and close opportunities with a clear plan.
• Coordinate with Solution Sales/Pre-Sales to identify new solutions for account growth.
• Support collection efforts and ensure CRM pipelines are up to date with opportunities.

Skills

Relationship management

CRM proficiency

Account planning

Communication skills

Interpersonal skills

Education

Bachelor's degree in Business/Sales or relevant field

Tools

CRM software

Job description

Maxis Malaysia is seeking a SME Account Manager to oversee the relationships of Maxis with its Small Medium Enterprise clients in Klang Valley. You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements and delivering tailored solutions.

The role emphasizes developing account plans, driving opportunities to closure, and collaborating with Solution Sales/Pre-Sales to propose new services.