Strategic Mid-Market Account Partner

Menara Maxis; Kuching; Hybrid; MYR 60,000 - 100,000; Full time

Job summary

Maxis, Malaysia's leading integrated telco, seeks a proactive Account Manager to lead strategic accounts in a dynamic market. You will develop plans, drive revenue growth, and ensure KPIs are met while strengthening customer relationships across levels.

Join a diverse, performance-driven team and collaborate with Solution Sales to identify innovative offerings that meet client needs and deliver sustained value to the business and its partners.

Qualifications

• Strong communication and interpersonal skills to build relationships at all levels.
• Results-driven and solution-oriented with a customer-first mindset.
• Relationship management skills and openness to feedback.

Responsibilities

• Develop and formulate strategic and tactical plans in a bigger market portfolio.
• Ensure KPIs and goals of assigned accounts are met.
• Build market position by identifying deals and managing customer relationships; develop retention strategies to minimize churn; screen data for business decisions; ensure data confidentiality; support collections on aging customers.
• Ensure CRM pipeline is diligently updated and opportunities progress from creation to closing.
• Develop account plans for all assigned customers; collaborate with ECO to drive operational smoothness.

Skills

Strong communication

Relationship management

Customer-oriented

Education

Tertiary education in business administration or sales

Job description

Maxis, Malaysia's leading integrated telco, seeks a proactive Account Manager to lead strategic accounts in a dynamic market. You will develop plans, drive revenue growth, and ensure KPIs are met while strengthening customer relationships across levels.

Join a diverse, performance-driven team and collaborate with Solution Sales to identify innovative offerings that meet client needs and deliver sustained value to the business and its partners.