Strategic Major Accounts Executive

257 UPS SCS MALAYSIA SDN. BHD.; Penang; On-site; MYR 60,000 - 90,000; Full time

Job summary

UPS in Malaysia is seeking an Account Manager to develop and maintain strong relationships with major clients, identify growth opportunities, and lead contract negotiations. You will collaborate with operations, marketing, and support teams to deliver solutions that meet client expectations and provide performance insights for leadership.

The role requires strong communication skills, data analysis abilities, and proficiency in CRM software and Microsoft Office.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• Proven experience in account management or sales in logistics or related industry.
• Strong communication and interpersonal skills.
• Ability to analyze data and market trends.
• Proficient in CRM software and Microsoft Office Suite.

Responsibilities

• Account Management: Develop and maintain strong relationships with major clients to understand their needs and ensure service excellence.
• Sales Strategy: Identify opportunities for growth within existing accounts and develop strategies to capture new business.
• Negotiation: Lead contract negotiations and pricing discussions to secure profitable agreements.
• Collaboration: Work closely with operations, marketing, and support teams to deliver solutions that meet client expectations.
• Performance Tracking: Monitor account performance and provide insights to senior management regarding account health and potential risks.
• Reporting: Prepare and present regular reports on account status, sales forecasts, and market trends.

Skills

Account management experience

Sales skills

Communication and interpersonal skills

Data analysis and market trends

Education

Bachelor’s degree in Business or Marketing

Tools

CRM software

Microsoft Office

Job description

UPS in Malaysia is seeking an Account Manager to develop and maintain strong relationships with major clients, identify growth opportunities, and lead contract negotiations. You will collaborate with operations, marketing, and support teams to deliver solutions that meet client expectations and provide performance insights for leadership.

The role requires strong communication skills, data analysis abilities, and proficiency in CRM software and Microsoft Office.