Strategic Account Growth Partner

Pos Malaysia Berhad; Selangor; On-site; MYR 60,000 - 100,000; Full time

Job summary

Pos Malaysia Berhad is seeking a results-driven Sales/Account Manager in Malaysia to grow key client portfolios in the logistics sector. You will upsell, cross-sell, and expand services, ensuring client needs are met across touchpoints and building lasting partnerships.

You will track metrics, develop a strong sales pipeline, and collaborate with internal teams to deliver tailored solutions that drive revenue and client satisfaction in a fast-paced environment.

Qualifications

• 3+ years in sales or account management in logistics
• Strong understanding of CRM and sales techniques
• Excellent communication and interpersonal skills
• Ability to collaborate across teams in a fast-paced environment
• Customer-first mentality delivering exceptional service
• Experience with e-commerce or courier industries is a plus

Responsibilities

• Identify opportunities to upsell and cross-sell existing clients
• Manage a sales pipeline and ensure steady revenue
• Track metrics and report monthly performance
• Respond quickly to client inquiries and resolve issues
• Liaise with internal teams to tailor solutions
• Build trust through reliable delivery of products and services

Skills

Customer relationship management

Sales techniques

Communication skills

Interpersonal skills

Problem-solving

Collaboration

CRM software

Tools

CRM software

Job description

Pos Malaysia Berhad is seeking a results-driven Sales/Account Manager in Malaysia to grow key client portfolios in the logistics sector. You will upsell, cross-sell, and expand services, ensuring client needs are met across touchpoints and building lasting partnerships.

You will track metrics, develop a strong sales pipeline, and collaborate with internal teams to deliver tailored solutions that drive revenue and client satisfaction in a fast-paced environment.