Strategic Key Account Manager - High-Tech Packaging

Randstad Malaysia

George Town

On-site

MYR 67,000 - 100,000

Full time

3 days ago

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Benefits offered by this job

Healthcare benefits

Transport allowances

Education subsidies

Job summary

Randstad Malaysia is seeking a proactive professional to manage key B2B client relationships and drive product introduction projects. You will coordinate with engineering, business development, and supply chain teams to ensure on-time delivery and customer satisfaction.

The role emphasizes client engagement, project tracking, and cross-functional leadership across regional initiatives within manufacturing contexts.

Qualifications

Bachelor’s degree in Engineering, Business, Marketing, or related field.
Minimum 2 years of experience in account management, project coordination, or customer service.
Background in manufacturing, electronics, semiconductor, or protective packaging industries.
Ability to read technical drawings and strong proficiency in MS Excel, PowerPoint, and CRM tools.

Responsibilities

Manage end-to-end B2B client accounts and build strong long-term relationships.
Coordinate new product introductions with engineering and business development teams.
Monitor client demand forecasts and track deliveries with production and supply chain teams.
Resolve quality issues and complaints by working closely with internal quality units.
Support business development by identifying upselling and expansion opportunities with existing clients.