Client Success Manager: EMS & Semiconductor Supply Chain

Randstad Malaysia

George Town

On-site

MYR 120,000 - 180,000

Full time

3 days ago

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Job summary

Randstad Malaysia is seeking a results-driven professional to manage key B2B client relationships, drive product introduction projects, and coordinate cross-functional supply chain activities in Penang. This role balances client engagement with project tracking and regional collaboration.

The ideal candidate holds an Associate Degree/Diploma and has 2+ years experience in account management or project coordination within manufacturing, electronics, or protective packaging sectors, with strong

Qualifications

Bachelor's degree in Engineering, Business, Marketing, or a related field.
Minimum 2 years of experience in account management, project coordination, or customer service.
Background in manufacturing, electronics, semiconductor, or protective packaging industries.

Responsibilities

Manage end-to-end B2B client accounts and build strong long-term relationships.
Coordinate new product introductions with engineering and business development teams.
Monitor client demand forecasts and track deliveries with production and supply chain teams.
Resolve quality issues and complaints by working closely with internal quality units.
Support business development by identifying upselling and expansion opportunities with existing clients.