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Randstad Malaysia is seeking a capable Account Manager to oversee B2B client relationships in Penang. You will drive product introduction projects and ensure coordination across engineering, business development, and supply chain teams to deliver value.
Ideal candidates have 2+ years in account management or project coordination, with a background in manufacturing or electronics. Strong MS Excel/PowerPoint and CRM skills are essential for success in this role.
Excellent career growth in a leading global MNC based in Penang.
Comprehensive healthcare benefits, transport allowances, and education subsidies.
Dynamic work environment with strong international and regional exposure.
We are a global leader in sustainable industrial packaging solutions for high-tech sectors like semiconductor, electronics, and datacom. Our Penang site serves as the headquarters for our Southeast Asia operations.
This position focuses on managing key B2B client relationships, driving product introduction projects, and ensuring seamless supply chain coordination. It offers a great balance of client engagement, project tracking, and cross-functional leadership.
Manage end-to-end B2B client accounts and build strong long-term relationships.
Coordinate new product introductions with engineering and business development teams.
Monitor client demand forecasts and track deliveries with production and supply chain teams.
Resolve quality issues and complaints by working closely with internal quality units.
Support business development by identifying upselling and expansion opportunities with existing clients.
Bachelor’s degree in Engineering, Business, Marketing, or a related field.
Minimum 2 years of experience in account management, project coordination, or customer service.
Background in manufacturing, electronics, semiconductor, or protective packaging industries.
Ability to read technical drawings and strong proficiency in MS Excel, PowerPoint, and CRM tools.
Good communication skills with the ability to manage regional projects and stakeholders.
skills
no additional skills required
qualifications
no additional qualifications required
education
Associate Degree/Diploma