Strategic Key Account Lead – Fashion E‑commerce

ZALORA Group; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

ZALORA Group in Kuala Lumpur is seeking a Key Account Management Executive to accelerate growth within the Fashion Apparel category. You will champion a portfolio of brands, acting as their trusted advisor and main contact, driving commercial performance through strong relationships and sharp analysis.

This role requires collaboration with Marketing and Merchandising, cross-functional teamwork, and a proactive approach to identify opportunities, improve product assortment, and deliver excellent

Qualifications

• 1–3 years of experience (fresh graduates are welcome to apply).
• Excellent English (written and spoken).
• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• Exposure to e-commerce is preferred.
• Strong interpersonal and communication skills; collaborative and team-oriented.
• Strong time management skills with the ability to thrive in a fast-paced environment.
• Comfortable working in a multicultural environment.
• Strong analytical skills and business acumen, with the ability to translate insights into actionable plans.
• Advanced Excel skills are preferred.

Responsibilities

• Own the growth of an assigned portfolio of apparel brands and develop strategic business plans, identifying new opportunities and growth levers.
• Build and maintain strong relationships with brands, serving as their go-to partner on ZALORA.
• Identify market gaps, manage product assortment, and analyze sales performance to drive category and brand growth.
• Work closely with internal teams (e.g., Marketing, Merchandising) to align brand campaigns with ZALORA’s marketing calendar and ensure smooth execution
• Partner with international brands and internal stakeholders to continuously improve sales performance, operational execution, and customer experience
• Prepare and manage daily, weekly, and monthly reporting to enhance visibility of brand performance for senior management.

Skills

Excellent English

Strong communication

Analytical skills

Time management

Interpersonal skills

Team collaboration

Multicultural awareness

Education

Bachelor’s degree in Business, Marketing, Finance, or related field

Tools

Excel

Job description

ZALORA Group in Kuala Lumpur is seeking a Key Account Management Executive to accelerate growth within the Fashion Apparel category. You will champion a portfolio of brands, acting as their trusted advisor and main contact, driving commercial performance through strong relationships and sharp analysis.

This role requires collaboration with Marketing and Merchandising, cross-functional teamwork, and a proactive approach to identify opportunities, improve product assortment, and deliver excellent