Apparel Key Account - Executive

ZALORA Malaysia; Kuala Lumpur; On-site; MYR 42,000 - 68,000; Full time

Job summary

ZALORA Malaysia is seeking a Key Account Management Executive based in Kuala Lumpur to drive growth within the Fashion Apparel category. You will champion a portfolio of brands, acting as their trusted advisor and main contact, while boosting commercial performance through strong relationships, sharp analysis, and cross-team collaboration.

In this role, you’ll influence decisions, shape brand success on ZALORA, and make an impact in Southeast Asia’s leading fashion e-commerce platform.

Qualifications

• Bachelor’s degree in Business, Marketing, Finance, or related field.
• 1–3 years of experience; fresh graduates welcome.
• Excellent English (written and spoken).
• Strong interpersonal and communication skills; collaborative and team-oriented.
• Strong analytical skills and business acumen; translate insights into actions.
• Advanced Excel skills preferred.

Responsibilities

• Own the growth of an assigned portfolio of apparel brands and develop strategic business plans.
• Build and maintain strong relationships with brands, as their main partner on ZALORA.
• Identify market gaps, manage product assortment, and analyze sales performance.
• Collaborate with Marketing and Merchandising to align campaigns with the marketing calendar.
• Partner with international brands and internal stakeholders to improve sales, operations, and customer experience.
• Prepare and manage daily, weekly, and monthly reporting to senior management.

Skills

English proficiency

Interpersonal skills

Analytics

Excel

Education

Bachelor’s degree in Business/Marketing/Finance

Tools

Excel

Job description

We’re looking for a Key Account Management Executive based in Kuala Lumpur, Malaysia to help accelerate growth within ZALORA’s Fashion Apparel category. In this role, you’ll champion a portfolio of brands—acting as their trusted advisor and main point of contact—while driving commercial performance through strong relationships, sharp analysis, and effective cross-team collaboration.

This is a unique opportunity to influence decisions, shape brand success on ZALORA, and make a real impact in one of Southeast Asia’s leading fashion e-commerce platforms.

Responsibilities:

• Own the growth of an assigned portfolio of apparel brands and develop strategic business plans, identifying new opportunities and growth levers.
• Build and maintain strong relationships with brands, serving as their go-to partner on ZALORA.
• Identify market gaps, manage product assortment, and analyze sales performance to drive category and brand growth.
• Work closely with internal teams (e.g., Marketing, Merchandising) to align brand campaigns with ZALORA’s marketing calendar and ensure smooth execution
• Partner with international brands and internal stakeholders to continuously improve sales performance, operational execution, and customer experience
• Prepare and manage daily, weekly, and monthly reporting to enhance visibility of brand performance for senior management.

Requirements:

• 1–3 years of experience (fresh graduates are welcome to apply).
• Excellent English (written and spoken).
• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• Exposure to e-commerce is preferred.
• Strong interpersonal and communication skills; collaborative and team-oriented.
• Strong time management skills with the ability to thrive in a fast-paced environment.
• Comfortable working in a multicultural environment.
• Strong analytical skills and business acumen, with the ability to translate insights into actionable plans.
• Advanced Excel skills are preferred.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

ZALORA Group is Asia Pacific’s leading group of online fashion destinations. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets.

ZALORA Group’s localised sites offer an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 100-day free returns, speedy deliveries as fast as 3 hours in some markets, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA Group is the online shopping destination with endless fashion possibilities.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by Zalora or Global Fashion Group.

ZALORA Group is Asia Pacific’s leading group of online fashion destinations. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets.

ZALORA Group’s localised sites offer an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 100-day free returns, speedy deliveries as fast as 3 hours in some markets, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA Group is the online shopping destination with endless fashion possibilities.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by Zalora or Global Fashion Group.

What can I earn as a Key Account Executive