Apparel Key Account - Executive

ZALORA Group; Malaysia; On-site; MYR 54,000 - 72,000; Full time

Job summary

ZALORA Group in Kuala Lumpur is seeking a Key Account Management Executive to drive growth for the Fashion Apparel category. You will own a portfolio of brands, acting as their trusted advisor and main contact, while delivering commercial results through data-driven insights and cross-team collaboration.

You will build brand relationships, develop strategic plans, analyze sales, and align campaigns with marketing calendars.

Qualifications

• 1–3 years of experience (fresh grads welcome).
• Excellent English (written and spoken).
• Bachelor’s degree in Business, Marketing, Finance, or related field.
• Exposure to e-commerce is preferred.
• Strong interpersonal and communication skills; collaborative and team-oriented.
• Strong time management in a fast-paced environment.

Responsibilities

• Own growth of an assigned portfolio of apparel brands and develop strategic business plans.
• Build and maintain strong relationships with brands, serving as their go-to partner on ZALORA.
• Identify market gaps, manage product assortment, and analyze sales performance to drive growth.
• Collaborate with Marketing and Merchandising to align campaigns with the marketing calendar.
• Partner with international brands and internal stakeholders to improve sales performance and customer experience.
• Prepare and manage daily, weekly, and monthly reporting for senior management.

Skills

English proficiency

Stakeholder management

Analytical skills

Excel proficiency

Interpersonal skills

Education

Bachelor’s degree in Business/Marketing/Finance

Tools

Excel

Job description

We’re looking for a Key Account Management Executive based in Kuala Lumpur, Malaysia to help accelerate growth within ZALORA's Fashion Apparel category. In this role, you’ll champion a portfolio of brands - acting as their trusted advisor and main point of contact - while driving commercial performance through strong relationships, sharp analysis, and effective cross-team collaboration.

This is a unique opportunity to influence decisions, shape brand success on ZALORA, and make a real impact in one of Southeast Asia’s leading fashion e-commerce platforms.

Responsibilities:

• Own the growth of an assigned portfolio of apparel brands and develop strategic business plans, identifying new opportunities and growth levers.
• Build and maintain strong relationships with brands, serving as their go-to partner on ZALORA.
• Identify market gaps, manage product assortment, and analyze sales performance to drive category and brand growth.
• Work closely with internal teams (e.g., Marketing, Merchandising) to align brand campaigns with ZALORA’s marketing calendar and ensure smooth execution
• Partner with international brands and internal stakeholders to continuously improve sales performance, operational execution, and customer experience
• Prepare and manage daily, weekly, and monthly reporting to enhance visibility of brand performance for senior management.

Requirements:

• 1-3 years of experience (fresh graduates are welcome to apply).
• Excellent English (written and spoken).
• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• Exposure to e-commerce is preferred.
• Strong interpersonal and communication skills; collaborative and team-oriented.
• Strong time management skills with the ability to thrive in a fast-paced environment.
• Comfortable working in a multicultural environment.
• Strong analytical skills and business acumen, with the ability to translate insights into actionable plans.
• Advanced Excel skills are preferred.