Strategic Growth & Operations Manager

SalesWorks Group; Kuala Lumpur; Sur place; MYR 120 000 - 180 000; Plein temps

Résumé du poste

SalesWorks Group in Kuala Lumpur, Malaysia is seeking an experienced Business Manager to partner with the Market Director and act as a hands-on operational lead. You will drive strategic initiatives, oversee cross-functional execution, and ensure growth and performance across key accounts.

Collaborating with Business Development, Client Services, and Operations, you will refine go-to-market plans, monitor metrics, and deliver timely, high-quality results in a fast-paced environment.

Qualifications

• Minimum 5-7 years' experience in operations/strategy/business development.
• Strong analytical, planning, and project management skills.
• Experience supporting senior leadership or GM-level roles.
• Ability to implement new initiatives and drive cross-team collaboration.
• Excellent communication and relationship-building skills.
• Comfortable in a hands-on, fast-moving environment.

Responsabilités

• Act as the primary point of coordination for the General Manager across multiple functions.
• Drive and support business planning, including executive management reporting and strategic goal setting.
• Identify and track key business metrics, providing insights and recommendations for improvement.
• Partner with the Business Development team to scope, assess, and launch new business opportunities or market expansions.
• Lead or support the implementation of pilot projects, ensuring alignment with broader company goals.
• Assist in building and refining go-to-market strategies, partner proposals, and service frameworks.
• Review existing internal processes and team structures to identify inefficiencies and gaps.
• Monitor service delivery performance, recommending changes where necessary to enhance productivity or quality.
• Provide high-level oversight and support across key accounts and projects.
• Coordinate cross-functional teams to deliver outcomes that meet quality and timeline standards.

Connaissances

Strategic planning

Operations management

Business development

Analytical skills

Project management

Communication

Description du poste

SalesWorks Group in Kuala Lumpur, Malaysia is seeking an experienced Business Manager to partner with the Market Director and act as a hands-on operational lead. You will drive strategic initiatives, oversee cross-functional execution, and ensure growth and performance across key accounts.

Collaborating with Business Development, Client Services, and Operations, you will refine go-to-market plans, monitor metrics, and deliver timely, high-quality results in a fast-paced environment.