Strategic Global B2B Payments Account Manager

Ant International; Kuala Lumpur; Sur place; MYR 90 000 - 130 000; Plein temps

Résumé du poste

WorldFirst is seeking a dynamic sales professional in Kuala Lumpur to drive acquisition of large merchants (annual turnover > RM50M) and nurture an existing portfolio. You will engage exporters/importers, B2B and e-commerce players, and collaborate with Marketing, Partnership, Merchant Servicing and Onboarding teams to convert opportunities and deliver excellent customer experiences.

You will self-source opportunities, leverage your network, attend industry events, manage a portfolio of

Qualifications

• Experience working within the B2B payments or dealing with customers in the exporter/importer industry.

Responsabilités

• Self-generate new opportunities through cold outreach and partnership.
• Use your existing network and assigned portfolio of merchants to generate referrals for new business opportunities.
• Attend relevant industry events to keep informed of the latest trends and forge new connections within the target segments.
• Maintain a specific number of accounts, build strong relationships, and ensure high levels of customer satisfaction across the portfolio.
• Drive greater uptake of WorldFirst’s suite of products within the account portfolio.
• Present relevant solutions and provide detailed education to merchants regarding products and processes.
• Work closely with related teams to resolve merchants’ issues.
• Share insights and customer feedback to the wider team ensuring the customers’ voice is heard across the business. Have a systematised approach to keeping in regular contact with merchants and maintain business relationships.

Connaissances

Lead generation

B2B payments

Sales to C-suite

Relationship management

Communications

Time management

Problem solving

Travel readiness

Description du poste

WorldFirst is seeking a dynamic sales professional in Kuala Lumpur to drive acquisition of large merchants (annual turnover > RM50M) and nurture an existing portfolio. You will engage exporters/importers, B2B and e-commerce players, and collaborate with Marketing, Partnership, Merchant Servicing and Onboarding teams to convert opportunities and deliver excellent customer experiences.

You will self-source opportunities, leverage your network, attend industry events, manage a portfolio of