Customer Program Specialist II – Semiconductors (Malaysia)

UCT; Malaysia; On-site; MYR 78,000 - 134,000; Full time

Job summary

UCT in Malaysia is seeking a Customer Program Spec II to manage order and commercial activities for key customers. The role involves maintaining dashboards and ERP data, coordinating with customers, and ensuring on-time delivery goals are met.

The position requires 3-5 years of semiconductor experience and a Bachelor's degree or equivalent. It includes responsibilities across administrative, commercial, and inventory functions within Level 1–2 scopes, aligned with CPM processes.

Qualifications

• Bachelor’s Degree or equivalent in technical, business, or financial discipline for Level 2-3.
• 3-5 years’ experience in a semiconductor or similar industry.
• Successful completion of a negotiation certification course desired

Responsibilities

• Follows documented order management and commercial procedures.
• Regular phone calls/emails with customer to provide order and commercial status.
• Maintain Customer Dashboards, scorecards, & UCT ERP system – weekly updates.
• Owns all order management deliverables to meet OTD to commit & need by date goals
• Resolves invoicing problems with the Customer & UCT Finance

Skills

Order Management

Communications

Dashboard Reporting

ERP System

Education

Bachelor's Degree

Tools

ERP System

Job description

UCT in Malaysia is seeking a Customer Program Spec II to manage order and commercial activities for key customers. The role involves maintaining dashboards and ERP data, coordinating with customers, and ensuring on-time delivery goals are met.

The position requires 3-5 years of semiconductor experience and a Bachelor's degree or equivalent. It includes responsibilities across administrative, commercial, and inventory functions within Level 1–2 scopes, aligned with CPM processes.